Efficient and Personable
Lava Motors has been our go-to local dealership since they came to Canton. We just purchased our 3rd vehicle and have had great customer service every time. Whether working with the owner or his staff we always feel taken care of when it comes to such an important purchase. The inventory is high end and the prices are right. Thanks Lava Motors!!!!
Rose Higgins22 Mar 2025
Lucked upon Lava Motors after existing SUV beyond repair. Found a GMC online Sunday (12-24-2024) before Thanksgiving. Zack called on Monday to say still available. Same day met with Patrick who handed over key fob to test drive. Vehicle immaculate appearing fresh off assembly line. Left deposit and retrieved on Wednesday. Not certain which is more impressive: the class act customer service; or, my like new state of the art vehicle. Great when you're offered both. Not only the quickest, but the best transaction I've experienced in a long while. Possibly ever! Only concern is familiarizing self with all the added features. Truly one stop shopping at its best!
Frank/Trudie Krasnoger/Hayes14 Dec 2024
Exceptional Service & Quality—Our Go-To Dealership!
I can’t say enough good things about this dealership! I now live in NC & this is my second car purchase here, and just like the first time, the experience was absolutely seamless. My first car was an Audi Q5, and now a Volkswagen Jetta for my son. The quality of their vehicles is unmatched. If you’re looking for a dealership with exceptional service, top-notch inventory, and a personalized touch, this is the place to go. I highly recommend them to anyone searching for a high-quality car and a fantastic buying experience. Thank you again for helping us find the perfect cars for our family!
Jennifer Calabro23 Nov 2024
Great Experience
Drove an hour up to see a car I had a ton of interest in. Patrick upon arriving got the car ready for a test drive. Car was better than what it showed. Patrick was kind enough to give a first responder discount and get me on my way in under an hour. Great service, great to deal with. Will look here again when its time.
Darryl Ward12 Nov 2024
Today on our way back to NY, we had a blowout right next to Lava Motors. A salesman, Patrick came out, asked if he could help, offered us the rest room, and said we could wait inside for AAA to arrive. His kindness was much appreciated. His behavior tells us a lot about his character. Personally, he is the type of individual that I would like to buy a car from. Thank you, thank you.
Robert Rua02 Oct 2024
Purchase
I found the used car that i wanted on Car Guru emailed Lava Motors and heard right back from them. I had gone to other car dealership and they didnt return my call nor helped me. So i decided to take a ride with my son and go see the Subaru Crosstrek i wanted. The minute i walked in and meet Patrick he was so kind and said he could get me approved and he did. Him and Zack never gave up. I highley recommend Lava Motors and i will bring my car for service and tell my friends and family to see them. Thank thank for a wonderful experience. Michelle Peck
Michelle Peck21 May 2024
Of Course I’ll be back
My experience here was smooth, easy, no pressure, no hassle. My questions were answered with experienced knowledge from both Zack and Patrick. Not only were they easy to talk with, down to earth guys but accommodating to any future and present needs. Driving a bit over an hour to purchase my vehicle from them was worthy investment.
Ange Miguel20 Apr 2024
Unbelievable service
On New Years Eve 2023, I had a tire blowout right in front of Lava Motors, about 6 at night. Although Zack was closing up shop, he offered a unique way of repairing it. He would not take any money. Zack is the warmest guy you will ever meet. I know this from experience, and I thank him for it.
Keith Schroder30 Mar 2024
I Should have Bought From Lava Years Ago
Right from the beginning when my wife and I went to Lava Motors everything was laid back and absolutely no pressure. When we went inside, we met with Patrick and told him about the vehicle my wife was interested in. He immediately got a dealer plate and told my wife and i to take it out for as long as we need to see how it drove. Again upon out return, there was no pressure regarding an immediate sale and no hype about if we don't buy it now, someone else will. The next day, we decided to purchase the vehicle. I spoke with Zack, the owner via email. He was very recptive and very responsive to my inquiries. Needles to say, we are very happy with our vehicle and will be doing business with Lava Motors from now on. Thank you Zack and Patrick for the pleasurable experience.
David Putterman24 Mar 2024
Best Buying Experience Ever
Zack and Patrick made our buying experience the best we’ve ever had. We were buying a vehicle from out of state and they did everything in their power to make the entire experience as easy as possible. They were attentive to our needs, polite and honest. That’s not something you see every day in salespeople. I highly recommend Lava Motors if you looking to deal with trustworthy people.
Janet Stard01 Feb 2024
My purchase at Lava motors was a very pleasant experience. Zack and his team made sure that any concerns or questions were answered immediately. We love our Jeep from Lava and will not hesitate to refer them to friends and family. Great selection of beautiful cars, trucks and suvs.
Joe Piechowski13 Dec 2023
My wife and I just moved to Massachusetts and were looking for two cars. I spent two frustrating weeks on Craigslist and at local dealers with no luck. I noticed Lava Motors because they advertised good cars at reasonable prices. I finally told my wife that it may be worth the hour and a half drive to Canton Connecticut to check out their selection. I am very glad we did. I purchased a car for myself at a great price and Zack was extremely helpful. He gave me all the paperwork needed to register the car in Massachusetts, which I did the next day with no problems. I went back with the MA tags to pick up the car and they had detailed it. It looked better than when I first saw it. The car drives great and passed the MA inspection with no issues. A week later I checked their website again and saw a car that was exactly what my wife was looking for. It was a little higher priced than we wanted to spend but was too good a deal to pass up. Long story short, we ended up buying it and everything went as smooth as with the first car I purchased from Lava Motors. Zack is a nice person to deal with and he's doing it right. He has good cars, with low miles, priced reasonably. Based on my experience I would highly recommend Lava Motors for good deals on used cars.
J. D.19 Apr 2023
Absolutely awesome experience all around. I drove up there from the NYC area and was treated better than how the dealers in my home area. The owner, mechanics and front desk lady were all genuinely polite, unlike other experiences ive had. Most importantly the overall car buying experience was the best because i felt that i got a really good deal on the vehicle. They’re up front and honest about their vehicles and follow through with any minor things to work on the vehicle. Im most definitely going back to get my girlfriend a car however i hope she doesent read this post bc then she’ll know im getting her a car haha.
Maximum Effort14 Mar 2023
I highly recommend Lava Motors. We purchased a Volvo several years ago from Zack and had a great experience with him, so naturally Lava Motors was our first (and only) stop when we were looking for another car. Eddie, Pat and Zack were fantastic and worked with us to get the Audi Q7 we wanted. They are very professional, knowledgable and accomodating. Lava Motors will always be our "go to" dealer when looking for a vehicle. We look forward to working with them in the future.
Sue18 Jan 2023
Best car purchasing experience I have had to date. Vehicle, to begin with, had a very thorough service record through Carfax, almost triple digits in recorded Cadillac dealership servicing. Purchasing at just over 100,000, this vehicle is equivalent to 20 thousand miles wear both inside and out. I have had this vehicle for 8 months and besides requiring a higher demand in voltage than the previous owner and installing a new battery and alternator, I have had zero issues with this car and are very satisfied with the service I have received. I will without question purchase my next vehicle here.
Alan Du Verger16 Jan 2023
Zack and Patrick are GREAT
My wife and I recently bought a used 2015 Mazda CX-5 from Zack and Patrick, and I’ve got to say that the whole process was surprisingly painless and easy. These gentlemen have actually changed the usually negative term “used car salesman” into something honorable, which I didn’t think was possible. I would certainly and highly recommend that you shop at Lava Motors first if you need a good used car, at a fair price, with absolutely no hassles or regrets. Zach and Patrick are a class act – totally honest, non-pushy, and willing to follow through with any issues after the sale. After our first test drive, we noticed a few things that needed attention, and Zack took care of those things and more. When I told him I was going to buy custom mats for the car from Weathertech, he wrote me a check to reimburse me. Pretty incredible, since I told him this only after I bought and took possession of the car. He didn’t have to do this. I didn’t have to negotiate a final price with Zack because he gave me a fair final price when I offered to buy the car. His price was definitely equal to and in most cases lower than the prices offered for the same car on Autotrader.com and similar websites. And his reputation was stellar. Like I mentioned earlier in this review, if I had to specify one characteristic of Zack and Patrick, I would say these guys are 100% honest. And that’s what you need when shopping for a used car. Thank you gentlemen. We love our new Mazda!
Monte Miller21 Dec 2022
All I can say is the owner of the company Zach is a great guy! From the moment I met him, Zach and his entire staff were honest, knowledgeable about the GMC truck I purchased and completely open to fixing any issues with the truck, prior to my purchase at no additional charge. Price was very competitive and it was a great experience. Needless to say, I love my truck and will definitely go back there for purchase of next vehicle. Highly recommend!
Carey Bernstein16 Nov 2022
I'll be frank, I don't think I can look at car service the same again, because Patrick had truly set the bar. He went above and beyond. I lost my first car in an accident, and had little to no credit history, because I just started working. Getting a loan was naturally going to be incredibly difficult. Patrick was able to bring down my rate and get my vehicle financed with an acceptable rate. He also reached out and help me get a rental from a company that was cheaper than what I was using at the time. Finally, because I just moved to the state and needed a local insurance provider, he was able to hook me up with an insurance agent that got me a quote that was half of what I was going to pay. I cannot stress how rare and excellent his service has been. Mind you, Ive only known the guy less than 6 hours, yet he was incredibly helpful and accommodating in navigating numerous financial and logistical hurdles that were in the way, and continued to do so throughout the week. He is by far the best car dealer I've had the pleasure to meet. A real down to earth friendly family man who invest time and effort into his clients. 5 stars out of 5!! PS, he does have good music taste
Ssgt Omen21 Oct 2022
Had a great experience at Lava Motors. Patrick Baker was very professional and attentive to details. They were willing to make sure everything was in-order prior to pickup and it was quick and efficient. The prices are fair and if there is any issue with the vehicle just let them know and they will get it in order before you purchase.
Alexander Bleichner20 Oct 2022
I purchased a 2018 VW Passat from Patrick, he is a great salesman and made sure I got what I wanted when it came to cars. Going above and beyond to get a car back that they no longer had on their lot/inventory. He made sure that the car was up to my standards and if I saw any issues that they would be addressed before getting the car.
Chase Oliver19 Oct 2022
Bought from out of state. Patrick answered all my questions and made the whole process very easy. I really enjoyed talking with the owner Zach, great conversation and he really seemed to be very passionate about what he did. Easiest and most enjoyable car buying experience I’d had out of the 20+ cars I have bought. Thank you Lava Motors
Beau Ash14 Oct 2022
We got a car from Carmax (overpriced with a high apr) and then we met Patrick, he is so wonderful that we decided to return our car back to Carmax and get another one from his dealership. He is honest and so true to his work that’s very admirable and I definitely recommend this dealership, they make the whole process so smooth. I recommend it 100%
Ashish Sharma13 Oct 2022
My brother just bought a car from Lava Motors clean Acura everyone I met there was amazing even though I didn’t buy the car myself they sure did treat me like I did there was one little thing that needed to be fixed but they got that straightened out for him 10/10 Service and they have the best prices around.
Payton Fixed it13 Oct 2022
I don’t know about you, but I absolutely cannot stand car salesmen or dealerships. Everything about the whole experience is pretty nauseating to be frank. HOWEVER, my experience with Lava Motor Cars (and my salesman Patrick) was nothing but short, sweet, and to the point. Never once did I feel like I was trying to be tricked or taken advantage of in any way. If you’re like me when it comes to buying a car, buy your car from here.
Briney Brew12 Oct 2022
I recently got a car from Lava Motors, hands down one of the best dealerships I've been to. Fantastic place, customer service was perfect and Patrick extremely helpful. I was able to buy my dream car and drive it off the lot on the same day even though I live in NY. I had been looking for a Volvo for months and Lava Motors managed to hook me up with one and I am truly grateful. 10/10 would recommend to any one looking for a used car, even if your someone like me who lives several hours away, the drive is definitely worth it.
Trevor Robinson05 Oct 2022
Not only did these guys sell me a great car, they took care of me immediately when a small issue occurred a few months after. They also took care of my mother who broke down right near their shop, Patrick drove straight to her and had her car diagnosed within 15 minutes, the repair cost was more than reasonable and done very quickly. Both Patricks, Zack and Justin stand by their word and are excellent to deal with, I would give 10 stars if I could.
James Milne04 Oct 2022
I recently decided to Upgrade my vehicle and Dealing with the Lava group was an excellent experience!! Patrick over at the Original gave me excellent options to choose from from their impressive stock of cars. Both Zack the owner and patrick at the other location made sure everything was taken care of swiftly and professionally. Amazing group at Lava and I cannot recommend them enough. They put the customer first and make sure everything is done to the highest standard!
Cullen28 Sep 2022
I purchased a BMW X3 about three weeks ago from Lava Motors. Being 19 years old and in college, I was worried about buying a “lemon” and having to dump a ton of money into a car. Jason and Zach were absolutely fantastic to deal with. Not typical used “car salesmen” at all. About two weeks after I purchased the car, some sensors were going off on the dash. I called Zach and he returned my call within 10 minutes. He told me to take the car to him ASAP, no appointment needed. Zach replaced the turbo in the car (which runs about $2,500+) for 100% free. I can’t thank Zach enough! Thank YOU! -Travis
Trav Smit28 Sep 2022
I contacted Lava Motors about a very specific vehicle. Patrick my salesperson was very informative, keep direct contact with me throughout the entire process. The communication did not end after the sale. He is an excellent example of taking pride in his store before and after the sale. He went above and beyond for me. I cannot thank them enough.
Marcello Onofrio27 Sep 2022
2014 VW CC - The best used car dealership ever! I was searching for a used car and I was excited that I found Lava Motors. I have been buying cars for a long time and the experience that I had with Lava Motors is significantly over the top from anyone else that I worked with in the past, period! I had been pre approved for a loan and Zach and Patrick in finance worked outside my pre approval , and they cut my finance rate in half! That's what I call customer service! I will be dealing with Lava exclusively from now on!
Snagy22 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Our response: thank you so much, it was really our pleasure!
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Great place!!
Zack and Patrick are the best!! I had a great experience purchasing my truck When I drove away in my new truck I picked up a nail/screw in the front tire I managed to get back to Lava before the tire went completely flat Zack and Patrick took care of the tire for me even though it was well after closing time I would highly recommend checking them out if you are looking for a new vehicle They both went above and beyond to help me get the monthly payment where I needed it to be These are great guys!! You won’t be disappointed!!
David Yarrison03 Sep 2022
Best customer service, nice, friendly and honest. This is the 3rd car we bought from Lava and could not be happier. A pleasure to do business with. His inspection identified minor issues before and after we bought the car and made it all right with no hassles. Highly recommend!!!!
Jeff Finkelstein30 Aug 2022
Simply can't say enough great things about Lava motors and their whole team. Within just a couple days of taking a look at a car on their lot, we had the whole process completed and I couldn't be happier with how it went. They were attentive, easy to work with and always available for any questions. Would happily buy from them again anytime!
Hunter Webb29 Aug 2022
Lava motors excellent service Patrick was the salesman that handled the entire process of my SUV thank you Patrick and all the staff at lava motors for the excellent service you guy's are great 💯💯💯💯💯 I 100٪ personally recommend lava motors..... check them out special thanks to Patrick 💪💪💪💪
Elvis Reyes18 May 2022
Patrick is a pleasure to do business with. He is obviously a salesman but he applies minimal pressure. He is patient and eager to bend a little to get make it ats easy as possible to afford a car. There's nothing he won't do to help you with your new car. I am now referring friends to him.
Jamie Smithers18 May 2022
SUPERSTARS
SUPERSTARS … that’s how I would sum up my car buying experience with Zach and Patrick at Lava motors 2. First of all, Zach the owner and Patrick were both very kind, friendly and down to earth type of guys. Usually, the paperwork of a car buying experience simply put is horrendous. You won’t find that here, the paperwork of your vehicle here goes seamless, quick as well as painless. I'm from out of state and I was looking for a used Subaru Outback that was in great condition. Lava 2 motors in Connecticut had the car that I was in search of. I live in Pennsylvania, and I looked all around my area. All the cars in my area were well over 130 to 140,000 miles and just seemed beat up. Zack and Patrick had the car I was looking for which had 100,000 miles, one owner, clean car,clean Carfax, clean title, and no accidents. Their place of business was very cozy with a fireplace, nice furniture, clean, very comfortable atmosphere and both Zach and Patrick could not have been more hospitable. Most car dealerships are filled with a bunch of shysters, scam artists and cars which I feel are subpar. You will not find this here at lava motors 2, Their kindness, honesty and sincerity go to a whole new level that I was not used too. They went out of their way to make sure I was completely satisfied with my purchase. Even after I drove back home (4 hour trip to PA.) I did notice a few things on the vehicle a few days after getting home, such as a passenger side lock switch was broken, and the blower motor started to squeal. I called up Zach and told him about the situation and immediately he told me he would rectify the situation. Within a week’s time I received a box with the parts in it. He said his main goal was to make sure I was happy with the purchase. I’m telling you…. these guys are the best! It’s now been about 2 months and the car runs amazing. If you're looking to purchase a good vehicle for a good price and from a dealership that Drives their business with honesty, integrity, superior customer service and simply to make their customers HAPPY… than this is the place to go… LAVA motors 2. I will most definitely take the 4-hour trip back to Connecticut and get my next vehicle from Zach and Patrick. Thank you, guys, for the very best car buying experience.
Michael Bennett17 May 2022
Awesomeness!!
Just bought two cars and traded a car in at Lava. Zach and the two Patricks were amazing!! Shoutout to Patrick Baker who made it so easy. Quick, accommodating and friendly. Telling all of my friends to check out LAVA before you go anywhere else!!!! YOU GUYS ROCK!!!!
Georgette Sappington16 May 2022
Awesomeness!!
Just bought two cars and traded a car in at Lava. Zach and the two Patricks were amazing!! Shoutout to Patrick Baker who made it so easy. Quick, accommodating and friendly. Telling all of my friends to check out LAVA before you go anywhere else!!!! YOU GUYS ROCK!!!!
Georgette Sappington16 May 2022
Lava should get 10 stars!
I've been involved in the automotive industry in various capacities my whole life. I have never had a more satisfying and seamless transaction than I had with Lava. The whole staff, starting with Patrick Baker in sales and Zack, the owner, and Patrick in the business office, are efficient and conscientious. The car was delivered in spotless condition and with brand new tires. Would recommend them to anyone with no reservations. You could not have a better car-buying experience anywhere else. And after extensive research, I found Lava to have the best prices on the east coast.
Thomas Radding16 Apr 2022
Great place to buy a vahical!!
Me and my wife strolled into the Collinsville location to look at a acura they had for sale. We were greeted by the salesman Patrick there who was an absolute pleasure to deal with! Not pushy or rushed like most car salesmen and worked with us and our requests for the vehical were fulfilled completely! And the owner zack was great very outgoing and willing to do anything we requested as well, along with the finance department no last minute warranty pushes or gimmicks. The best people me and my wife have ever bought a vehicle from would go back in a heartbeat. HIGHLY RECOMMEND!!!!👍
Blake Arel24 Mar 2022
Great place to buy a vahical!!
Me and my wife strolled into the Collinsville location to look at a acura they had for sale. We were greeted by the salesman Patrick there who was an absolute pleasure to deal with! Not pushy or rushed like most car salesmen and worked with us and our requests for the vehical were fulfilled completely! And the owner zack was great very outgoing and willing to do anything we requested as well, along with the finance department no last minute warranty pushes or gimmicks. The best people me and my wife have ever bought a vehicle from would go back in a heartbeat. HIGHLY RECOMMEND!!!!👍
Blake Arel24 Mar 2022
Car Financing
In order to purchase my car, I was in need of financing. Patrick Baker had me contact Patrick Longhi, Operations Manager. My dealings with Patrick Longhi were wonderful. Although he has many, one of his best skills is communication. He kept me notified on a timely basis of the progress of my loan. When I went to meet with him, he had all my papers organized and explained each form. It was a pleasure to deal with him and Lava Motors.
Katherine O'Donnell20 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Great experience at lava motors
Had a very good experience at lava motors I was in need of a car asap and had a friend recommend me to lava motors I feel like I made the right choice Patrick was very nice and kind and helped me find the car that i was looking for and also helped me find a good deal for car insurance definitely appreciate that most car dealerships will not go out they way to help ever I felt really comfortable about the car didn't have to worry about having issues with it I'm used to buying from personal owners which The experience never turned out great so thank you Patrick for looking out for me and also the other Patrick in finance thank you for helping find a lower pay rate for my monthly payments really appreciate it God bless you keep up what you doing and also lava motors 2 very polite help me with all my paperwork I would definitely recommend lava motors thank you for helping me find a great car especially being 6 months pregnant I definitely was in need of having a car so if anyone is looking for a reliable car don't hesitate to go to lava motors
India Young19 Mar 2022
Referrals
Today I arrived at Lava 1 motors with a friend to pick up his new purchase . I referred my friend to lava motors and told him about my wonderful experience over the last two weeks . Over the past two weeks I purchased two vehicles from lava 1 motors and enjoyed the experience. Patrick in sales made my buying experience easy and fun . In addition he kept his word on times and things along the way. After the purchase Patrick mentioned that if referred someone for a sale I would receive a 100 dollars for each referral, well sure enough while I was waiting for my friends sale to be complete ,the owner Zackcame over to me at Lava 2 shook my hand and said thank you for the business and took 200 dollars right out of his pocket and said Thank you for the referrals . I was happy to receive 200 dollars for referrals and it gave me confidence that Zack was a man of his word and he appreciates his customers
Christopher Fraser12 Mar 2022
Our response: thank you so much for your bussniess we really enjoyed doing busniess with you.you guys are amazing really it was an honor for us .and thank you for everyting zack
Referrals
Today I arrived at Lava 1 motors with a friend to pick up his new purchase . I referred my friend to lava motors and told him about my wonderful experience over the last two weeks . Over the past two weeks I purchased two vehicles from lava 1 motors and enjoyed the experience. Patrick in sales made my buying experience easy and fun . In addition he kept his word on times and things along the way. After the purchase Patrick mentioned that if referred someone for a sale I would receive a 100 dollars for each referral, well sure enough while I was waiting for my friends sale to be complete ,the owner Zackcame over to me at Lava 2 shook my hand and said thank you for the business and took 200 dollars right out of his pocket and said Thank you for the referrals . I was happy to receive 200 dollars for referrals and it gave me confidence that Zack was a man of his word and he appreciates his customers
Christopher Fraser12 Mar 2022
Another great experience
My second vehicle purchase this month from Lava 1 motors .Once again Patrick in sales pulled through and found me the car I was looking for. Everything I wanted clean, great on gas and looks great. Besides finding me a car, Patrick made the buying experience easy and painless. Patrick is always helpful and ready to answer any questions . Besides being professional Patrick is great guy on a personal level ,he has great sense of humor and easy to get along with, a great guy to deal with. After finding the car I wanted and the sale was complete , Patrick in finance worked hard to get me a great low rate that I was very happy with. Patrick also registered my car right at the dealership and had my plates on the vehicle and ready to drive when I arrived. I was very pleased with the overall experience, and give thanks to Patrick in sales at Lava 1 and I also appreciate Patrick over at Lava 2 for his help with financing and making it a easy process.
Christopher Fraser07 Mar 2022
Had a great experience with Patrick, Pat and Zach! They made the whole buying experience very easy and very satisfied with the vehicle! I was very satisfied with the quality of service and vehicle compared to other dealerships I had visited previously. I definitely knew this was the place and very happy! Really appreciate the customer service and would definitely recommend purchasing a vehicle from Lava!
Gerald O02 Feb 2022
Had a great experience with Patrick, Pat and Zach! They made the whole buying experience very easy and very satisfied with the vehicle! I was very satisfied with the quality of service and vehicle compared to other dealerships I had visited previously. I definitely knew this was the place and very happy! Really appreciate the customer service and would definitely recommend purchasing a vehicle from Lava!
Gerald O02 Feb 2022
Highly recommend Lava Motors
Great experience at Lava Motors. Patrick Baker went over and above for me. He held the vehicle I wanted while my bank had issues clearing funds from an investment check. He serviced the vehicle before I picked it up and made sure the fuel tank was full. I would highly recommend Lava Motors and Patrick if you looking for a clean reliable vehicle.
Bob Criniti09 Jan 2022
Highly recommend Lava Motors
Great experience at Lava Motors. Patrick Baker went over and above for me. He held the vehicle I wanted while my bank had issues clearing funds from an investment check. He serviced the vehicle before I picked it up and made sure the fuel tank was full. I would highly recommend Lava Motors and Patrick if you looking for a clean reliable vehicle.
Bob Criniti09 Jan 2022
Great experience at Lava Motors. Patrick Baker went over and above for me. He held the vehicle I wanted while my bank had issues clearing funds from an investment check. He serviced the vehicle before I picked it up and made sure the fuel tank was full. I would highly recommend Lava Motors and Patrick if you looking for a clean reliable vehicle.
Bob Criniti09 Jan 2022
Great Dealership A+
I drove down from MA to check out a 2012 Honda Accord. My son just got his license and was in market for a reliable first car without breaking the bank. Prior to heading down, I read all the reviews for Lava which were very impressive. Upon arrival, I met Zack and the Lava team. A very friendly non-pushy crew. The Honda was priced very reasonably so there really wasn’t much bartering over a final price. The Honda had a few minor issues but that’s expected with a 110,000 mile car. Zack held to his word and took care of everything, even after the sale. While I was at the dealership someone came in and purchased a car without even taking it for a test drive. I overheard the buyer tell Zack that his dealership had good reviews and she trusted him. All in all you can’t go wrong with Zach and the Lava team. A great experience overall. Buying a used car with two previous owners is always nerve-racking but I left the dealership feeling secure and comfortable. Thank you Zack and the Lava team!
Scott DeCiero09 Dec 2021
Great Dealership A+
I drove down from MA to check out a 2012 Honda Accord. My son just got his license and was in market for a reliable first car without breaking the bank. Prior to heading down, I read all the reviews for Lava which were very impressive. Upon arrival, I met Zack and the Lava team. A very friendly non-pushy crew. The Honda was priced very reasonably so there really wasn’t much bartering over a final price. The Honda had a few minor issues but that’s expected with a 110,000 mile car. Zack held to his word and took care of everything, even after the sale. While I was at the dealership someone came in and purchased a car without even taking it for a test drive. I overheard the buyer tell Zack that his dealership had good reviews and she trusted him. All in all you can’t go wrong with Zach and the Lava team. A great experience overall. Buying a used car with two previous owners is always nerve-racking but I left the dealership feeling secure and comfortable. Thank you Zack and the Lava team!
Scott DeCiero09 Dec 2021
This is the FIRST place to shop for a used car! Jason - a man of his word and very easy to talk to - was very patient with our lineup of family members who needed to check out the car for our young buyer. He happily supported our mechanic’s off-site check. He worked hard to get us the best rate, and even gave us good advice about subsequent DMV plans. We lucked out finding Lava Motors!
Pam Monroe12 Nov 2021
Just purchased a vehicle from Lava Motors. Jason was BEYOND helpful in the process. He went over EVERYTHING I needed to know. He was on top of all the paperwork on his end and helped me get my car with in a few days. I would definitely recommend Lava motors to anyone in need of a car. They accept all types of credit!
Sabrina Jacobs21 Oct 2021
An awesome car buying experience. I drove all the way from NJ and was not disappointed. Jason sent me additional pictures/video before I made the trip so I knew what I was getting. The sales process was a piece of cake. Smooth, honest and polite. You can't go wrong at Lava!
Eric Skovronek14 Oct 2021
If you’re someone who knows almost nothing about cars, it’s easy to be taken for a ride (pun intended). As somebody who spent her entire adult life in NYC, I never needed a car. So, when it came time to get one, I was in the dark. Then I met JASON. Jason is Lava’s biggest asset and I’m here to tell you why. He got me into a pristine and highly affordable Subaru within a week (would’ve been sooner, but I was waiting on a paystub). The car runs perfectly and it was waxed and detailed upon pickup. Not only did he have the car I wanted, but he knew I wasn’t familiar with the car-buying process. Instead of trying to jab me and take advantage of my lack of knowledge, Jason explained literally every single thing to me in great detail and with incredible patience. When I sent him a text or an email, I heard back within 15 minutes every single time. When I called with questions he answered on the first ring. He truly is a gift to Lava. THANK YOU JASON for putting me in a reliable car and lifting the weight of the car-buying process off my shoulders. Thank you Lava for giving Jason to CT!!! If I could give 10 stars, I would.
Molly Wilson13 Oct 2021
Zack and his team are first-class. I had serious reservations about buying a used vehicle from a shop that does not specialize in any one make of car. I can honestly say that the car we bought was in excellent condition. I have two mechanics that I've known for a long time and both said we got a terrific deal. I highly recommend this place.
Jonathan Bates13 Oct 2021
After a couple months of looking on line, I narrowed in on a vehicle at lava motors for what I thought was an insanely good price. I researched the vehicle & decided to call. Already I was on the fence as to why such a good family vehicle was so reasonably priced. I put on my mean face & was determined to find faults because my last purchase of a pre-owned vehicle from a dealership went so wrong. What I found was a very good vehicle& even better people. I noticed the tires were a lil bald & they replaced them. Jason knew I was worried about later issues & got me a 3 year bumper to bumper warranty giving me total peace of mind. After we signed the papers we noticed a rear back up camera that wasn't listed in the features (it wasn't working). The owner ordered a camera & will replace it at no cost to us. I couldn't be happier or say enough good things about the ppl at lava motors. We love our new car! I highly recommend lava motors
Cristina A12 Oct 2021
We bought our car 9 month ago and are still happy with the experience. No issues so far with the used car. Zack was very helpful and could answer all our questions. Price was pretty fair and the did the registration and paperwork within a couple of days. Highly recommend this 5 star dealership!
Simon Pfuhl12 Oct 2021
2013 BMW 328i RWD Manual
The buying experience was great and they let me buy with a personal check which was great for my sistuation. I had been looking for a manual BMW for my price range and age of car for close to a year and found the perfect car for me here. I would 100% percent recommend this dealership.
Shawn Holt07 Oct 2021
Purchased a Volvo C70 from Jason recently. I think I got a great deal! Very low pressure sales. Very open and quick communication. I noticed a couple of minor issues with the car after I brought it home. Called Jason and he asked me to take it to their workshop at Lava Motors 2. Left the car for a few hours and the issues were resolved at no cost. I have had the car for a month. I will recommend Lava Motors!
Sudhakar Vamathevan28 Sep 2021
Lava Motor Sports helped me out more than I can describe. Heres how it went... I was looking for a reliable car and was recommended Lava by a person from my town, as they had bought a Subaru Outback in previous years that didn't have any problems. Immediately, I was intrigued. I visited the place a few times and spoke with the salesman, all of them who helped me in my final decision with plenty of knowledge and even more support. Nobody was pushy, everybody is genuine, and they all are on the same page about their used vehicles being in top condition. I ended up buying a 2011 Jeep Grand Cherokee that was amazing... for about a month. A month or so later, the check engine light came on, as the engine was overheating. With my lack of knowledge about vehicles, I kept driving the car and ended up destroying the engine. I was very upset, as I put the blame on them and gave them an extremely hard time. We decided to go through insurance to cover the damage (which was replacing the entire engine) and they came to the conclusion that since it was technically my fault, they were not going to cover anything. The owner of Lava sports did not accept this. He took the matter into his own hands and paid for the entire engine replacement, which was more than $5,000, out of his own pocket. He was not even mad about it, and understood that this stuff happens. I highly, highly recommend this place to anybody that is looking to buy a used vehicle. They will not let you down. They have your back. I have been driving the Jeep for about a month and it is smoother than ever. They give you the truth and nothing but the truth. If the car is a POS, they will let you know and will try to bring a a newer, better one. Thank you to the mechanics, salesmen, and owner. I could not be more blessed with how my experience has been with these guys. God Bless.
Finn Bambery23 Sep 2021
I bought a Volvo from Zach at Lava Motors in January 2020. Unfortunately, I got in an accident that totaled that car and needed a new car. I did not hesitate to return to Lava Motors for my next purchase. Zach and the Lava Motors team treated me with respect and kindness. Zach and staff are knowledgeable, fair and down to earth. I trust Zach. Both times the team went above and beyond to work within my budget and my desired needs for the car purchase. For all my future car needs my loyalty will remain with Lava Motors. I am happily now driving a well maintained used Mercedes. You will not regret giving Lava Motors a chance!
Nichole Matava23 Sep 2021
My experience at Lava Motors has been nothing but excellent. Jason is a top notch salesman who is not only kind, courteous, and extremely helpful but also he was patient with me despite some struggles I had with my insurance. Jason went above and beyond answering any questions and addressing any concerns I had as well no matter the time. Purchasing from here was such a smooth and easy going experience and I seriously cannot reccomend this place enough to anybody looking to purchase a vehicle.
Grim Vices22 Sep 2021
We spent a few weeks looking for a reliable, safe and affordable car to buy our son for his birthday. Finally, we found Lava Motors in Canton and BY FAR they had the best selection and prices for what we needed. They made everything so easy and had the car ready to surprise our son. We are so happy with everything and will be telling all our friends to do business here. Thank you Lava Motors for helping us make our son's birthday perfect! (He LOVES it!!)
Trip Knowles14 Sep 2021
Full Transparency
I have been wanting to trade in my vehicle for a manual transmission Subaru Crosstrek for quite some time now. I finally pulled the trigger and found a beautiful 2015 model at Lava Motors. I've had negative experiences with dealerships in the past but Jason was not like other salesman. He creates an inviting and relaxing atmosphere with full honesty and transparency which was very refreshing. He's a math wiz and we shared quite a few laughs along the way. I will be coming back to Lava Motors moving forward and have already been spreading the word about how great of an experience I've had. Hey Jason, friend referral discount? If it's not a thing... It should be! Lol
Samantha Belliveau31 Aug 2021
I’ve been shopping around for an suv for my wife for awhile now and I always ended up walking away from every dealership we went to for a number of reasons. Until we went to see Jason at Lava motors. Right away we were greeted and welcomed to any of their inventory with no sales man trying to sell me something I didn’t want. Instead I was talked to about what we were looking for and Graciously helped shorten the list from what inventory was on lot. Long story short we found an amazing suv for my wife and she is now one extremely happy woman. Thank you Jason for all the help.Highly Recommend and will be going back next time I’m in the market for a used vehicle.
Anthony Bergin30 Jul 2021
Honesty
I just received the best and strangest phone call from the Jason at Lava. I am looking for a car for my granddaughter and he calls me and tells me he wouldn’t put his child in that car. He said if he wouldn’t put his kid in the car he doesn’t feel comfortable putting someone else’s kid or grandchild in it . What?? This is a car salesman and he is more worried about the safety of my granddaughter instead of making the sale!!’ Not only will I take his recommendation on the Subarus, but will only by a car form Lava Motors!! Thank you so much for putting safety in front of making a sale, wish there was more people and more business like Lava Motors!!!
Robert Triton20 Jul 2021
Sofar I drove an hour to get to lava and in few minutes was greeted by a nice young man that comented on my car. Was able to take the car that was looking at for a quick test drive no problem. From what I can tell sofar seems to be I good place to go compared to other places I've been. I'm looking forward to be working with them
Mike S12 May 2021
Ok I’ve purchased a handful of cars in my short life from various dealerships and so has my buddy and We never had the experience as we did here at this particular dealership just overall 5 star experience and no up selling just honest and chilled vibes ....... great experience
Emilio Arce13 Apr 2021
Jason Rocks - don't hesitate to bring your business here...
I've bought a million used cars, and every single time it's. the same. I leave the dealership feeling like I need a shower from all the B.S. flying around. As a woman, I often receive less than stellar treatment when I walk into a shop. I drove the better part of an hour to see a pile of cars at several shops. I did the same thing, other days, to all ends of the state. I wanted the best car my dollars could buy. I found a great car, of course, but I also had a great experience buying from Jason. Super helpful, enthusiastic, honest, all around good guy. Very different from every other place.
Aimee Hayner29 Mar 2021
A+ Experience all around
From the first phone call Jason was amazing to deal with! Personable and knowledgeable. You feel like you are buying a car from a friend (with great knowledge) Jason got me into a car that was the best fit for my family and I myself and not that highest priced. The whole process was such a breeze and had the car the very next day! I would recommend Lava Motors in a heartbeat no questions asked!! No need for a large dealer for a used car when you have this little gem tucked away in a nice scenic drive!
Ally Murray28 Mar 2021
Phenomenal Experience
I recently purchased a 2012 Volkswagen Passat from Lava Motors in Collinsville. I had a terrific, hastle free, experience with my salesperson, Jason, who is likely the best sales rep I have ever worked with. No pressure, honest, and efficient. I had one minor issue with a bulb after the purchase and the owner Zack took immediate care of it and actually compensated me additionally for my "trouble", which it wasn't. They had a great selection of cars and had exactly what I was looking for. Having lived in the Farmington Valley for over 30 years and having purchased from Hoffman, Mitchell, and O'Neils my preference and recommendation would be to do your car shopping with Jason and Zack at Lava Motors. Thank you guys.
Chris Pearl23 Mar 2021
The BEST
Hands down the easiest and most courteous car shopping experience I have ever had. I explained my situation and was in a vehicle within 3 hours. Not only am I in love with my car but I am extremely grateful for the service I received. The process was simple, hassle free and no pressure! I highly recommend this for your car buying needs!!!
Megan Shellito20 Mar 2021
I went to Lava Motors to look at a Subaru Crosstrek. It was 1:45 drive from Rhode Island to Lava Motors. After test driving it, I decided I would take it that day. What usually takes hours was accomplished in 1. I signed for it and left that same day. Zach was amazing and made sure that every detail was perfect before I left his yard. I added crossbars and was out kayaking the very next day. I am looking for a truck too, if he gets the one I want, I have no problems buying from him again. I purchased the Crosstrek almost 2 months ago and have zero regrets.
Raul Vargas18 Mar 2021
Jason and Joe make the car buying atmosphere stress free and comfortable. Right from the moment I walked in to the moment I left with my new truck. I drove 3 hours from Long Island to get there when they first opened and Joe was able to have me out of the office in 3 hours. I definitely recommend them and Lava Motors if you’re looking for a vehicle.
George Monica17 Mar 2021
I got my 2015 vw jettaTDI with 138K miles . The cars runs like brand new. All service was done by the owner ZACH and Julian. It has 145K miles now and the car is still the same. Amazing costumer service, ZACH AND JULIAN were ready to help with everything you needed, and they weren’t pushy. Best experience i have ever had with a car dealership. See you guys next year when i come to buy that AUDI ❤️❤️❤️ Great job guys and thank you for your hard work. Car is perfect.
Flori Micani17 Feb 2021
Bought this car for my son. He loves it. I came from MA all the way here to find a good car, great customer service and an owner who stands by his cars. Had a minor issue at the RMV but Zach, the owner quickly took care of it. If you’re in the market for a good quality vehicle, great customer service and decent prices then Lava Motors is the place to go.
Irma Rodriguez15 Oct 2020
Lava Motors is the best place to buy a car because of the owner, Zack. He’s helped my family out more than once, and is a really great guy. He’ll do anything he can to help you out. Great selection of cars, great service and the best experience I’ve ever had making a big purchase! If you need a car, Zack should be the first person you go to see.
Jacob Maglio15 Oct 2020
We bought a 2010 Jeep from Zack about two years ago. The car has been a dependable, safe and fun vehicle for our three daughters to drive. Zack went went above and beyond to ensure the car was safe and immaculate before leaving the lot. We would gladly work with Zack again and highly recommend Lava Motors!
Christine14 Oct 2020
Everyone at Lava Motors was professional and hospitable. Every time I need a new vehicle, the first place I will go is Lava Motors. Julian and Zach were extremely understanding in my car buying experience and I was not just pressured to buy a car at all . You know they are legit based on the fact that they offer 6 months warranty on every vehicle!!! I found out my alignment was off and they are sending me a check in the mail for the cost of the service. Customer service is top of the line!!!! Go to Lava Motors to buy your next car
Faizan Mohsin09 Oct 2020
I couldn’t say enough good things about my experience with Zach and Lava Motors. I read so many positive reviews it seemed too good to be true. I got a great deal on a 2014 VW Passat and couldn’t be happier! He also included a 6 month/6,000 mile warranty, which no other dealer came close to in my research and dealership hopping. Lava Motors is definitely worth including when searching for a used car.
Jeffrey Mazzone07 Oct 2020
The owner Zack was very helpful in finding us a car that not only fit our needs but also our budget. It was honestly the best car buying experience I’ve ever been involved with. I would certainly purchase another vehicle from them and openly recommend Lava Motors to anyone else in the market for a quality used vehicle.
Mike D07 Oct 2020
I financed a vehicle from Julian Ntrekos and the experience was all around great. Very nice cars are all cleaned and detailed before pickup and everything that I had a question for they had an answer for. Customer service was amazing and I got a 6month warranty. Couldn't have asked for a better place to get a car and they back there cars 100%. Thank you for a great experience! And cannot leave out Zack the owner your services were appreciated 😊
Erin Viscusi06 Oct 2020
Just bought my 2011 Ford Edge from Lava Motors, and as a another customer wrote regarding Zach/owner being a rarity in the used car field it's TRUE! First time meeting him he was down to earth and assuring and no pressure regarding my purchase. Zach indicated that there were a few thing that needed to be taken care of prior to me picking up the vehicle which many others would NOT have done. He also worked with me on getting my vehicle to its new home due to circumstances. Oh! and by the way I do not care much for used car sales men, Zach is a breath of fresh air in this industry and their prices are very reasonable. I would purchase another vehicle from Lava motors when the time comes. Thank you Lava Motors! Be on the look out for Lava Motors II.
a viscusi02 Oct 2020
Just bought a vehicle at Lava Motors and it was a very stress free experience. Zack/Owner is down to earth and doesnt push you into buying anything, I immediately felt I was buying a car from a friend. I called and left a message and was called back in a timely manner. the rest of his staff are just the same, very layed back and friendly. i drove over an hour to get there and it was worth the drive for sure. I came out happy with my purchase and had a great experience. would highly recommend Lava Motors to anyone looking for a great used car. thanks again!!
William Camacho30 Sep 2020
I recently bought a car here and it was such a positive experience. Not only do I love the car, but the customer service here was fantastic. Everyone i met that worked here was extremely welcoming and pleasant to do business with. They even held the car longer for me while I wasn't able to get it yet. Highly recommend!
Elyssia Weston28 Sep 2020
Drove about an hour to Canton from the New Haven area to look at a vehicle listed for sale at this dealership. The owner, Zack, was great to deal with and very professional, and he is a rare thing in the world of used cars - an honest dealer. He made the process easy, he didn't use pressure tactics to get us to buy immediately, and even paid the price difference himself when he discovered he had undercharged us for the DMV registration transfer fee. The car was in perfect condition - detailed beautifully, minor repairs performed, he even took it through emissions - when we picked it up. It was an extremely pleasant experience. I would highly recommend Lava Motors, and would definitely buy another vehicle from them.
Lisa Gaw16 Sep 2020
This is the first time, I'll be purchasing a car and I had so many fears about it, but I just got done talking to an awesome guy named Zack and I must say he is the most honest, easy going car dealer. He definitely lifted that doom and gloom I had about the whole process. Please don't go anywhere else to purchase your car, this is the place, I promise you!!!
Tanya Harting27 Aug 2020
Awesome experience
My experience started with my test drive. I arrived and was greeted by Zach. He then asked which car I wanted to see. He gave me the keys and allowed me time to examine the vehicle. When I was ready, Brianna tomorrow k my license and told me to enjoy the car. I went for a fifteen minute year drive. Upon returning, I put a deposit down on my Volvo XC60. This was a no stress experience and very enjoyable. When I came to pick up my car, the paperwork took 20 minutes. It was so fast, that I didn't realize we were done. Very organized and professional. They made my car buying experience stress-free. Thank you for your assistance. Great dealership and very helpful.
Devin Latney12 Jul 2020
Zack was extremely helpful in my car buying experience! He was very kind, respectful, and truly cares about his business and his customers. I wasn't able to get the car right away because my bank wouldn't approve us for a loan or because we needed to get it registered in Massachusetts, but Zack really helped us out and was so patient and understanding through the whole process. If you want outstanding service from a guy that cares sooooo much about every car that he sells, and with the best deals, then go to Lava Motors!!
Hannah Sterling16 Jun 2020
Excellent customer service
We recently purchased a Jeep from Lava Motors for our son’s graduation. Zack and his team were very knowledgeable and helpful! In addition, their customer service is outstanding. We would absolutely purchase another vehicle from Lava Motors along with recommending them to friends or family.
Michelle Romagnoli13 Jun 2020
GREAT EXPERIENCE!
Just bought my 2011 Ford Edge from Lava Motors, and as a another customer wrote regarding Zach/owner being a rarity in the used car field it's TRUE! First time meeting him he was down to earth and assuring and no pressure regarding my purchase. Zach indicated that there were a few thing that needed to be taken care of prior to me picking up the vehicle which many others would NOT have done. He also worked with me on getting my vehicle to its new home due to circumstances. Oh! and by the way I do not care much for used car sales men, Zach is a breath of fresh air in this industry and their prices are very reasonable. I would purchase another vehicle from Lava motors when the time comes. Thank you Lava Motors! Be on the look out for Lava Motors II.
Adolph Viscusi25 May 2020
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
2013 GMC Sierra
Zack is one of the best people I have ever worked with. He is a true professional who is willing to work with his clients. He is always fair and never uses pressure tactics to sell a vehicle. The vehicle was completely cleaned and thoroughly checked and was ready for pick up on the date and time we agreed to. This is my second vehicle I have purchased from him, and can see myself buying additional vehicles from him in the future. Thank you once again Zach!!
Michael Koba08 May 2020
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Drove an hour to find just the right vehicle. Zack was super helpful getting everything squared away with paperwork, registration, and purchase of the car. The price was fair and he was very upfront about everything. Would definitely recommend Lava Motors to anyone looking for a great car at a good price.
Brandon Williams22 Apr 2020
My husband and I just financed a car from here and Julian Ntrekos and Zack the owner was very helpful and nice to myself and my family very caring and compassionate , I would definitely recommend lava motors to my friends and family, one they have a variety of nice clean cars ,and the customer service is on point ,trust me you won't regret!!!!Go see my friend Julian and Zack ....
Jessica Rodriguez11 Mar 2020
Thank you
I should have written this review a few weeks back but needed to sit back and reflect on my experience with Lava Motors. I have never dealt with a dealership that allowed me to look at the vehicles on the lot without rushing out to ask a bunch of questions or pressure me into sitting down to purchase a vehicle. I truly appreciated that. However when it was time to make a purchase you will not find more helpful people. From the owner Zak to the mechanics I was amazed at the willingness to answer questions about the vehicle I was purchasing. I can't say enough about how honest and forthcoming they all were about the vehicle. It resfreshing to find a dealer that wasn't simply concerned about making money and treating customers as if they were just a number. I would recommend Lava Motors to anyone looking for a vehicle simply so they can experience what a truly wonderful group of people they are.
Luigi Magno02 Mar 2020
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Highly Recommend coming here before anywhere else. Car shopping wasn’t stressful at all and I knew I was on the winning end of a deal. No BS to sift through.Straight talk. Things were taken care of in a timely manner. Plus, everyone who came in were repeat customers or from out of state - so that goes to show this dealership is reasonable and treats their customers well. Super happy with my purchase.
Erin V04 Feb 2020
I bought a Ford truck from Lava Motors the day after Christmas. I had a very good experience. They gave me a great price and put a new battery and new brakes on it that day even though i didnt ask them too. They were so easy to work with and the whole experience was the best that I ever had working with a car salesman. Overall I highly recommend buying your next vehicle there!
jim day29 Dec 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Purchase experience
I just helped my fiancé buy preowned Volvo from Zack and his staff. My experience there was undescribable. No games no hidden fees and a awesome Car. If you see a car on his lot that you want go get it you won’t be disappointed thanks again for the awesome experience.
Herman Winston19 Dec 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
We bought a Jeep from here. We had some issues with no warranty after about 4 months. I did write a review about it because I was upset. Zake got ahold of us within min of the review. He had us bring it in and he fixed it for us. He really went above to take care of us. We def will do business here again. I give him 5 stars for sure!!!
Kim Stacy29 Nov 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
We bought an older jeep from lava. They were wonderful. Although now going into 4 months something is going on with the front end. Also battery light is on. Replaced the battery so thinking maybe it’s the alternator. Just not happy having now a Jeep sitting in my driveway till we find a mechanic. Just figured we could go a little while being able to drive it. I really needed a reliable vehicle and thought that we would be set for awhile and it stinks.
Kim Stacy14 Nov 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
I am extremely happy with my recent purchase and their customer service is exceptional! They are professional, friendly and genuine which are nearly impossible qualities to find when purchasing a used vehicle these days.
Katrina Stossel14 Nov 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
We did have very good experience buying a Jeep from here. Although now going into only about four months some things are going on with it. Something in the front end and looks like maybe the alternator. I get it’s an older Jeep but still not to happy about having to sink a ton of money and having to find a mechanic already to work on it. We actually thought we had a reliable vehicle for at least a little while.
Kim Stacy11 Nov 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Nice experience
I bought a low mileage vehicle from Lava , which looked great in the photos. When I arrived it still was very clean. I am very picky with my vehicles, so naturally after I decided to make the purchase, I began to do a close inspection. I found a few flaws not to my liking, so I brought it to their attention. They fixed them promptly and made me very happy. The staff works very well together and makes buying a used vehicle a positive experience. Thank you Lava!
Brian Nishti05 Nov 2019
Lava Motors by far deserves MORE than 5 stars. With every purchase of a car (no matter the price), they will give you a 30 day FULL Warranty just in case something goes wrong. Zack and his crew will take care of you to make sure that you are happy and perfectly content with driving off the lot. They are completely honest and transparent with you in every step of the process. This is a shop where the employees take pride in their work and it shows. Definitely recommend them!
Trevor Daigle18 Oct 2019
Very friendly customer experience. Zack wasn't there when I wanted to test drive a car, but his staff was extra helpful. Handed me the keys and a plate and said "take all the time you need". I put a deposit on the car and came back the next day for another look. I noticed a couple of smallish things wrong that I hadn't noticed before and asked Zack if he would lower the price. He was fine with it. When I went to finalize the purchase Zack had the car looking clean and gassed up. Pretty much all you could ask for.
Jeffrey Boisvert17 Oct 2019
Best car buying experience ever. I read the reviews for this dealer, all 5 stars, so I decided to give them a try. Arrived and was greeted by the owner Zach. I told him what I was interested in and he gave me the keys and said take it for a ride. I did and returned. Told him I wanted to buy it. Transaction took about 10 minutes. Total transparency. Car was delivered on time, registered, plates on, and completely detailed. These guys are good honest hard working guys. They have great cars at very fair prices. Believe the reviews. They are true. Great job Lava Motors. Update. Had a slight issue with my car and Zach took care of it. No questions asked. These guys are all about making the customer happy. Well done!!
Al DiVincentis17 Oct 2019
Excellent car-buying experience with Lava Motors. Completely transparent, open and honest, and Zack stands behind his products. Prior to purchase, they had no issue to my taking the vehicle to my local mechanic for an inspection. After confirming it was a great car in great shape, and we knew it was a good price, the purchase was completed quickly and easily. And while the sale has been completed and he's under no obligation to do so, Zack made it clear we could call him with any issues or questions and he'd take care of it. And when we recently had a question about a warning light, he stood behind that - we brought it in and he resolved it quickly and at no charge. Lava Motors stands out as a rarity in user car dealers - open, honest, and trustworthy. We will give them our business again in the future.
Howdy09 Oct 2019
I found the car I was looking for at Lava Motors in Canton, Ct. I live in Long Island and had to incur ferry and uber charges to see the car and hopefully purchase it. When I arrived, Amelia and two mechanics were finishing up detailing the car. I had arrived early so I had the pleasure of interacting with these wonderful caring people who were putting so much effort into this car. Not knowing what to expect of this car in person, I was blown away as to how perfectly the ad description matched the actual vehicle. The owner Zack arrived and I had the chance to thank him for his honesty and accuracy regarding this vehicle. When Zack and I were discussing the price and a possible warranty, he had thanked me for traveling so far and began to adjust some finances. Zack's care and concern for his customers {I witnessed another sale while I was there} is extraordinary! I was speaking with him for just a little while and I couldn't wait to bring one of my family or friends up to him to buy a car when they will need one. In closing, I'm still amazed at the genuine, and I do mean genuine... warmth, concern and care from this company. The mechanics were very friendly, Amelia is amazing and Zack has a friend for life! Thank you Lava Motors!!!
Mitch L.08 Oct 2019
Wish I could give more than five stars for my review!!!! We have been looking for a jeep for my husband for awhile....Wish we knew about Lava Motors in the beginning, we wouldn't of wasted our time going to other dealerships with the double-talking salesmen and over priced vehicles..As soon as we drove to Lava Motors, and met Zack, the owner, we knew we were dealing with a trustworthy dealership...No sales pitch, no pressure....Of course, my husband, did find a great jeep there for a great price!!! Zack and the team that works for him, are genuine people, who care about the car buying experience!! The purchasing part was done SO easily, and yesterday, my husband couldn't wait to drive off with his new jeep, !!! I will tell my friends and family about Lava Motors. We highly recommend coming to this dealership first, for your car buying needs.. You will save time & money!!! Thank you Zack, for making our car-jeep buying experience, a good one!!!! Thanks again..
susan b.03 Oct 2019
Everyone at Lava Motors is easy to work with. We were looking at a car and the owner Zack walked up and gave us the keys and a plate for a test drive. He worked with us on the price and made sure we were taken care of. I had to go back for an issue and without question Zack helped us out. The mechanic that worked on the car is knowledgeable, friendly, and knew the car well. The person in the office knows what she is doing and is efficient. The entire time dealing with Lava Motors I felt that Zack and the entire crew work with integrity and stand by the cars they sell. I will most likely buy my next car from Lava Motors.
Ben Liskin02 Oct 2019
The only way to describe Lava Motors they are the best no car dealership comes close to them. My husband and I bought two cars from Lava Motors so far and we will be coming back for more .Zack the owner is a sweetheart he is very honest, knowledgeable, down to earth and doesn’t use no pushy sales tactics which is very hard to find in a car dealer. When we talk to him is like talking to family or good long time friend. He knows all his vehicles straight forward no run around the bush. The whole Lava Motors’ staff are the best from the guys that work on the vehicles to the pleasant and sweet young lady in the office that does all the paperwork they and Zack make the whole experience of buying a used car a smooth, pleasant and fast one. Thank you and we will be back for more.
Aleksandra Singh25 Sep 2019
I just bought a vehicle from Lava. So far so good. Popular Avalanche was priced 2k below book value and had only minor defects.They put vehicle up on a lift so I was able to inspect the frame and running gear. Vehicle was cleaned to perfection. I asked for an extra set of keys, tires to be rotated and headlights to be restored, all items were completed prior to closing. Zack's reconditioner did an amazing job. Amelia the bright friendly young lady who runs the business is really terrific. The paperwork including registration was in perfect order when we arrived to pick up vehicle. Zack is lucky to have such young quality people in his employ. I will post again as I have only had vehicle for a week. I have purchased 20 cars in my life this was by far the best experience.
Charles Salter24 Sep 2019
Awesome Experience!!!!!!
I cannot THANK Emelia in the office enough for my experience from start to finish on the purchase of my 2014 Ford Expedition. She has gone above and beyond her job to ensure my complete satisfaction! I LOVE my new Truck and its ALL THANKS TO LAVA MOTORS! I HIGHLY RECOMMEND Purchasing a Quality Vehicle From LAVA MOTORS in CT!
Bonnie Placzek24 Jun 2019
Omg I walked in the office an they were totally awesome. They understood, were really kool. Helped me out so much. When I walked out of the office it really meant a lot to me that they were very honest with me. Anyone who want to go to an honest car dealership should go to LAVA motors. U guys were really great. Thank u so much for being so honest with me. I will b buying my next vehicle from you guys. Thank you again Gwen
Gwen Godenzi16 May 2019
Great place to do business. This is the second car I have bought from here and I have been happy with both purchases. Zac is friendly and willing to negotiate. I would reccomend to anyone looking for a great deal on a used car. Update: the headlight was out when we brought it home. Brought it back and Zach replaced the light, which was almost $75 his cost. Keeping customers happy seems to be their mantra. Update: I stopped by to look for another car. The one I wanted had just been sold. Zach looked for the model I wanted, but they're just not available. Zach called me every week for 5 weeks and let me know that he could not find one in good shape. I asked him about any other car and he told me about an infiniti he had on the lot. I stopped in, drove it, and bought it. Zach detailed it, did the brakes, and put tires on it. I am again a very happy buyer. Zach and crew get two thumbs up from me. So, now I am on my fourth car from Zach. Found a great SUV and my kids are all driving the rest of the cars we bought. Love my Q5!
james white14 May 2019
Last week we purchaced a used car for my son. All I can say is what a great experience! We have searched for 3 months, and went to many other lots. At some we left with my son saying, "that place was scarry". At Lava we meet Zack the owner (great guy) he flipped us keys to a car we were looking at, no pressure, delivered as promised. LAVA has a great crew and a nice batch of inventory. I will be back on our next purchase. NICE JOB LAVA MOTORS!!
Ron Jaworski17 Apr 2019
Daughter's Liberty
We can not say enough about the customer care treatment and service from Zack and his staff. Zack went out of his way to make this an unforgettable moment for our daughter as this is her first vehicle. The time and effort they took to make this happen is beyond words. The rave reviews that are posted here mirror our experience. Highly recommend Lava Motors to anyone looking for a high quality used vehicle. We would like just to express our thanks to Zack and his staff once again for everything.
The Beliveaus06 Mar 2019
Honourable, commendable!
Unfortunately the car I bought juddered when I got it onto the highway. Brought it straight back, Zack took it for a spin with his mechanic. He came back and said sorry, there's an expensive-to-fix issue we didn't spot (nor did the mechanic down the road I paid to inspect it, BTW). He refunded me my money, plus the cost of my inspection, plus 100 for my trouble, both of which he volunteered without asking, as I'd made two trips from an hour and a half away. I was sad not to get the car but very impressed with Zack's handling of the situation: I'd bought the car with no warranty, so he could have told me to take a hike.
Peter O'Kennedy11 Feb 2019
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Wish I could give more than five stars on my review!!.. We were in the market of buying my husband a jeep for awhile.. Only wish we knew about Lava Motors from the beginning, this way we would of avoided all these other dealerships with the double-talking salesmen and over-priced vehicles, we had to endure with.....You won't find that here!!! Have to say, have never seen a car dealership quite like this one. Once my husband & I met Zack, the owner, we knew we were in good, honest hands...No high sales pitch, no pressure, and great prices! Zack and the team that works for him are great, genuine people...Of course my husband found the jeep that he was so looking for, and the entire purchasing process was SO EASY!!! Here's a first, my husband couldn't wait to get to work today, just because he is driving his new jeep!! Will be telling friends and family about Lava Motors, and we highly recommend before going to any other dealership to come here first!!! you will save time and money!!! THANK YOU Zack, for making , our car buying experience such a positive happy one!!!!! When we are in that beautiful Canton area, driving our jeep, we will stop by for a Hello !!! Thanks.
Susan Adkins29 Jan 2019
Very Satisfied
Lava Motors is hands down the best place to get your new ride. The owner is very friendly, knowledgeable, and accommodating. He is 100% involved with his customers from the start. He honors his word, will go far out of his way to make sure your happy, and certainly goes the extra mile. I know used car salesman traditionally have a bad reputation but you can trust these guys. They know what they are doing and pride themselves on customer satisfaction.
Jake Barter24 Jan 2019
My Lava Motors experience
One of my least favorite things to do is car shopping. After going to several used car dealers we ended up at Lava Motors. BEST experience ever!! Zack and his staff were the epitome of professional and made then entire experience seamless. I would strongly recommend Lava Motors to anyone,
Lori Heath28 Dec 2018
I'd give Lava 6 stars if I could. Zach and his staff are awesome and super helpful. I just bought an '07 Audi A6 and have never felt more comfortable with this purchase compared to anything I've bought in the past. These guys will take care great of you and always have a great selection of cars. I'd recommend this place to everybody I know. THIS is the place to buy a car.
Ryan Tumel20 Dec 2018
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
If you are reading this, continue finish reading this, decide what kind of car you want and WAIT until it ends up at this place of business. Then come here, look at it, drive it - hassle free I might add - and buy it. You need look no further. Zack and his team were friendly, knowledgeable and came with no high pressure pitch. On the day of my visit, Zack was not there, but one of his mechanics actually came out of the garage and asked me if I had any questions. Who does that anymore?! I was there to drive something for my daughter that she would like and that I would agree to, liked it, drove it, heard a noise under the hood and had other questions. I e-mailed Zack a few times over the course of the next few days and he always got back to me same day. He answered all of my questions, explained the noise under the hood and flat out fixed it - made it go away! We drove over an hour to come here to buy it. Within 2 weeks of purchase, one of the lights came on, brought it to my local guy who wanted an awful, awful lot of money for labor and part replacement. Called Zack and explained the problem. He suggested I try something first to see if it would go away. It didn't. I brought it in and he fixed it for less than what he had ballparked me and 1/3 of what my local dealer was going to charge. 5 STAR review for sure! Pleasure doing business with you.
John Adams14 Dec 2018
I recently went to Lava Motors with my son to purchase his first car. It's always a scary thing but Zach and his whole crew have made it the most enjoyable experience. Even with a few bumps in the road they went above and beyond to make sure everything was taken care of. To have a dealer make you feel like they were putting there own child behind the wheel of a new car is unheard of these days until I came to Lave Motors. I would highly recommend them, and have to anyone looking for a trustworthy and easy purchase on a vehicle.
heidi beckley04 Dec 2018
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Top notch very friendly an honest we drove 2 hours for a BMW it's so clean an nice like new there was a problem with it that we would not have known with out it being up on a lift the owner told us he couldn't sell it to us like that, so they fixed it up 100% before we brought it home. It is worth the travel to do business with great honest people we highly recommend Lava motors it's on fire!
Odane Clarke23 Nov 2018
Our response: Thank you very much for your business we really appreciate it and thank you for driving 3 an a half hours to come see us it was a pleasure and an honor doing business with you guys and please if you need anything anytime will be here for you have a wonderful day
Another Bravo for Lava Motors
All the 5 star rave reviews for Lava Motors are absolutely true. The experience I just had purchasing a 2008 Subaru outback from them was amazing. Zack is all they say he is - he has great cars at excellent prices and absolutely wants to make his customers happy. I will return when I need another vehicle and absolutely recommend Lava to anyone I care about who's purchasing a car.
Saul Chase16 Nov 2018
Our response: Thank you very very much for your business we really appreciate it and it was pleasure and an honor doing business with you guys enjoy your Subaru and please if you need anything anytime will be here for you thank you again for the great feedback and have a wonderful day
Family
I highly recommend Lava Motors to anyone looking to purchase their next vehicle. Zack and his staff are friendly, attentive and treat you like a member of the family. I visited Lava Motors again just a few days ago after having browsed a Passat back in June (which sold the next day). Zack remembered me right off the bat and welcomed me once again. I was fortunate to find a newer Passat that had just come in with equal low mileage at a great price. Zack had even insisted that I have a slice of his pizza that he and his staff were having for dinner! Who does that? Family, that’s who. Thank you again Zack!
Dave Roy05 Nov 2018
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Zach was great to deal with. Straight forward no bull. I mentioned the bushings were squeaking and they replaced them right away and he also gave us a brand new doughnut and tools without us needing to ask. The car is running great. I definitely recommend Lava to friends and family.
Scott Bourgault04 Nov 2018
Our response: Thank you very much for your business I am very glad to hear you are happy with our service really it was on her to do business with you thank you again for choosing us and thank you for the feedback and have a wonderful day
Zach was really great to work with. Replaced bushing right away and got a new donut and tools without us even asking...and the car is great!
Scott Bourgault30 Oct 2018
Our response: Thank you very very much for your business and thank you for choosing Lava Motors it was pleasure and honor doing business with you guys please if you need anything anytime just let us know have a wonderful day
Volvo
I bought a 2007 Volvo S40 from Lava...I couldn't be more happy with their service and I couldn't be more happy with the car. Highly recommend them and definitely will be back. Great experience!
Lori Schaffrick24 Oct 2018
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
Awesome car dealership. Zack makes you wonder why all other car dealerships don't work the same but that is what sets him apart. He makes the experience fun, easy, and quick. You see a vehicle you like and it can be yours within the hour. Zack is a dealer who you want to get a vehicle from. He values you as a customer, answers all your questions, and does not drag you through a long tiring process. My purchase was hassle free and pleasant. I came from New York and it was definitely worth the drive. Purchased a Ford Lariat and couldn't be happier. I would shop here again.
Nicholas Naimo24 Oct 2018
Excellent Car Dealership
Logan ( young salesman) greeted us like we were old friends, very personable, knowledgeable, upbeat and positive. Answered all our questions and really gave us a good feeling about the dealership. Then we met Zack, the owner. Very thoughtful, honest and fair guy. When we went to pick up the truck we purchased, he wasn’t pleased with the quality of the detail. He spent 30 minutes detailing it himself! He introduced us to his beautiful family and is clearly focused on quality and customer satisfaction. I’ve bought several cars and dealt with many dealerships in 30 yrs, Lava Motors is by far the best car buying experience I’ve had. Do yourself a favor, before you buy a used car elsewhere, go see Zack at Lava Motors.
David J Bostic PT22 Oct 2018
Our response: Thank you very very much for your business we really appreciate it me and my team we are happy to work with you anytime it was pleasure to do business with you and on her please if you need anything just let us know have a wonderful day
Excellent
Our son purchased a nice Passat from Lava Motors and the experience was great. Knowing that this was his first car, Zach made our son feel very comfortable with the car and the price. I have never been so pleased with any other car purchase and will gladly make the 1.5-hour trip again for our other two sons if they decide to buy a used car. Zach is a class act and he made this experience very positive in many ways.
Chris R21 Oct 2018
Our response: Thank you for choosing us and give us the opportunity to do business with you it was pleasure and honor doing business with you guys thank you thank you very much for everything and anytime you need us you will find us under your service
LAVA MOTORS - Review
Hello all, I would like to inform Zach of Lava motors and his crew that you guys are TOP Notch. We purchased a nice vehicle, Zach and his team went through it, safety inspected, along with getting this 2011 back to almost factory spec with ease. Any item that was in question, Zach and his team addressed it without hesitation. He made my purchase experience a pleasure and I would be pleased to additional business with Zach of Lava Motors. The car runs, drives, and looks great. Thank you again Zach. "I'll BE Back"!!
Gary Nevola17 Oct 2018
Hands down best experience ever purchasing a vehicle. We have purchased many vehicles (and campers) and have dealt with many types of sales people. We were just burned by a local dealer (we live near Albany NY). We found one that Zack had for sale and messaged him because it was after business hours. To our surprise that same night Zack called us back. His prices are excellent which is why we were willing to make the drive for this vehicle. We explained our situation to him about just being burned. In the meantime he got another person interested in the same vehicle who wanted to drive from even further than us and offered to pay more then his asking price. To my surprise he gave me first refusal instead of taking the opportunity to make more money. We found two minor things wrong with the vehicle when we got there, he immediately had his mechanic pull it in and fix it on the spot. One item they couldn’t get the part for he gave us cash for the part plus labor even though I was doing it myself. As long as he’s in business he will have us as repeat customers, this was hands down the best dealer experience we’ve ever had and so worth the 2 hr drive. This is coming from a master tech mechanic who has Owned over 40 vehicles. If you want to deal with a non pushy and honest used car dealer, go see Zack at Lava Motors! We honestly can’t say enough good about him and our experience.
Pamela Bonner17 Oct 2018
I purchased my son's first car (Jeep Liberty 03) a few months ago and waited to write this review because I didn't want to give a 5 star rating to Lava Motors if my purchase end up being a nightmare. I was apprehensive on purchasing in CT because I'm from MA (1hour away) and the laws are different. From the beginning, Zach and his staff were very professional, courteous and helpful. After I test drove the vehicle, I addressed all my concerns to Zack and we wrote a list of what I felt needed to be fix. Zack not only addressed what I felt needed to be done, but went a step further and addressed other issues that I did not know about. I took the vehicle home and it immediately passed MA state inspection. I do have to say that a couple of issues (not major) with my vehicle did arise, but the reality is that the Jeep is 15 years old. All in all, we are happy with our Jeep and my daughter will be on the road soon. I will defiantly go back to Lava Motors and see if I can purchase her first car from Lava Motors. A. Reyes
Angel Reyes17 Oct 2018
Over the past month we have purchased 2 vehicles from Zack at Lava Motors. My daughters were looking for vehicles, most of the time purchasing a car at times can be painful and frustrating... not with Lava Motors! Zack is honest and a pleasure to work, his team was very thorough and expidited things promptly and with ease. Zack, thank you for all you do and for the exceptional service you provide to everyone!! We will be back and we have shared our experiences with many. Keep up the great work!!
Laure Welch17 Oct 2018
Great Folks
I just recently bought a Subaru for my daughter and it was a pretty flawless experience! Mo, Zack and Polly are great people! I highly recommend this place.
Lauri Buccieri04 Oct 2018
Our response: Thank you very very much for your business would really appreciate it it was pleasure and honor of doing business with you and please if you need anything anytime will be here for you have a wonderful evening Sincerely Zack
To be honest, I hate shopping for used cars because of the characters you have to encounter and high potential of hidden problems. Enter Zack from Lava Motors. Completely opposite experience. This was more like buying a car from you brother or your dad passing it down on to you. I think major car brands should send their people to watch Zack deal with the customers so that they can learn a thing or two and raise the quality of their dealerships customer service. When Zack sold us the car he didn't just take the money and handed the keys, he made sure we are very comfortable with the purchase, he spent his time with us without rushing us to a decision. He was completely open and showed us every bit of the documentation. He made sure the car is safe to drive by installing new pads and rotors, new tires, he did oil and filter using the correct grade of oil (was expensive German synthetic oil in our case - we bought BMW 535xi), he even provided copies of all the receipts for the materials and parts he installed. Amazing experience. One word of advise though - when you come to Lava Motors, be ready to make your decision. He moves cars so fast it might not be there in an hour any more. Thanks Zack, when we need another car we'll be knocking on your door again!
Web Master03 Oct 2018
Highly Recommend
Great place to go, not pushy and very laid back. Bought a 2013 Subaru Legacy, love the car! Had one issue with the battery which I replaced but no questions askedwas reimbursed 100% for battery. I see why they sell them so many cars. Zach very honest and helpful along with the sales crew. Definitely recommend and I won’t hesitate to buy another vehicle from them! Thank you!!
Chad Olsen22 Sep 2018
Hi
Highly Recommend
Charles Olsen22 Sep 2018
Our response: Thank you very much for your business it was pleasure and honor doing business with you and thank you very much for your review and I’m glad you like your Subaru and I’m glad we met your expectations please if you need anything anytime just let us know have a wonderful evening
awesome
Just bought a car from Lava motors in Canton CT, although at first was nervous about purchasing a used car, they made the process simple, got a very fair deal and Zack was great to work with. highly recommend Lava motors, great prices, great service, and great cars. oh and can’t forget, a very cute mechanic :)
kacey hartley20 Sep 2018
Great experience!
A couple of weeks ago we purchased a 2005 Passat from Lava Motors. Working with Zach was super easy. Before we bought it, he replaced several important (and not inexpensive) components, including the timing belt and water pump. Just the other day the check engine light came on and it was a faulty sensor and Zach fixed it no problem at no charge, even though the car was bought "as is" and not technically under any warranty. The whole buying process was wonderful and he has really taken care of us. Good car at a good price, dealing with good people, and great customer service. What more could you possibly ask for when purchasing a used car?
John Vampatella19 Sep 2018
Our response: Thank you very very much for your business it was pleasure and honor of doing business with you and I’m glad you like your VW and you know we will be here for you anytime you need us thank you again and it was really honor to do business with you Have great weekend Sincerely Zack
After my recent purchase of a 2009 Mercedes ML350 from Zack at Lava Motors, I am extremely impressed and satisfied. The customer service that Zack and his staff provided was exceptional from start to finish, never leaving a question unanswered or unattended to. Purchasing a car can be a difficult process and the trust and integrity that they displayed was truly fabulous. To have a place that cares about their customers well being, safety and happiness is rare and Zack and his team provided that and even more. I would highly recommend Lava Motors to anyone, as you will be in the best hands possible with the highest level of trust and satisfaction. Thank you Lava Motors.
Courtney Welch18 Sep 2018
An Actually Enjoyable Experience
I dont even like going into stores because someone might ask me if I "Need any help?" and I get all anxious and self conscious. So the idea of buying car had me nervous and sort of dreading it. But I kept driving by the lot and sort of scanning from time to time (I was in no hurry) and when I finally saw what I was looking for I drove home to look it up and found all the details I needed. Then I took a deep breath and drove in and asked to drive the Jeep. Zack said "sure, here are the keys I'll get you a plate." No pitch, no gimmick- just keys. From start to finish I felt comfortable and informed and they made it all so low pressure and clear and simple. Zack even bought me lunch while I waited for some forms :) I am in love with my Jeep and so relieved that it all went so easily. They even handled all the DMV stuff so it was one stop. The inventory moves fast so if you like a car- jump on it. Thanks Zack- it was, I can't believe it, a pleasure.
Jacqueline Welsh31 Aug 2018
Great Buying Experience
Our buying experience was great. Lava motors is not a huge dealer where the customer gets lost. There wasn’t anything along the way to create any stress or doubt about our purchase. The car was detailed and manchanically right when we drove it away. The price was right, below est. worth. We’re pleased with our purchase and pleased with the customer service at Lava. Wanna buy a good running car? Check out Lava. Zach works at keeping a 5 star ranting. Thank you, Lava Motors.
Elizabeth Butterfield01 Aug 2018
A Pleasant Experience
We are from New York and bought a ‘09 Mercedes Benz E350 Wagon @ Lava. Buying this vehicle from Zach was an extremely pleasant and easy experience. There was no pressure to buy and the crew at Lava seemed to be folks who work together. Also, I noticed their garage and the workers who keep things clean. That says a lot to me about how these guys at Lava do things. It was an efficient and well run business. When we picked our car up it was detailed beautifully by a young women and the gas tank was sure to be filled. Lava Motors is a class-A run business. I am recommending them to anyone I know who might want to purchase an excellent running vehicle. They care about their customers and their reputation. Thanx Lava Motors.
Gabriel Butterfield01 Aug 2018
Great Car buying experience!
Absolutely loved my car buying experience at lava motors! The staff were extremely knowledgeable and honest with us and was more than willing to go the extra mile to help us out. So happy with my new jeep wrangler. We had a couple issues and Zack the owner went out of his way to help us. I've been to several used car dealers and have bought a handful of cars but this was hands down the best car buying experience! Thank you for all of the help and I highly recommend this dealer to anyone looking to buy a used car.
Katie Breininger16 Jul 2018
Above & Beyond Service
We recently purchased a 2009 Subaru Forester from Lava Motors a few months back. Zack & his team were very friendly and courteous from start to finish. Lava Motors is an all around comfortable and friendly environment from the second you step foot on the lot with a good inventory at very good/fair prices. On a non-business day, an unforeseen issue happened with the car a day after we picked it up. Zack & his team immediately went to the shop on this day and diagnosed the problem. No waiting time or scheduling was needed what so ever. This vehicle was taken as priority (on a Sunday). Immediate response. Zack went above & beyond what was needed to be done for the repair as well performing some additional things to provide safe future driving of the vehicle. He truly wants the customer to be satisfied in a safe vehicle. I would definitely recommend Lava Motors to someone in the market of buying a used vehicle based on their professional staff, friendly environment & customer satisfaction. From start to finish of the transaction to even afterwards, an all round great experience. Our car is running great and we are all happy with the purchase. Thank you Zack & the entire Lava Motors Team. Keep up with the great customer experience. it speaks volumes. Mike & Cathy
Mike & Cathy Waite04 Jul 2018
Satisfied !
Zack has a nack for finding clean, well cared for vehicles and offering them at a reasonable price. I stopped by recently, actually a few times and soon became the owner of a really clean 2003 MBZ CLK Cabriolet. His team is friendly, helpful and I was treated honestly. I recommend Lava !
Rick L18 Jun 2018
Went to buy a car my mistake I didn’t call however Zack really went out of the way to help. He was more than happy to stay after hours with me to make sure we went home with a car. He was very friendly and more than helpful he even clean the car before we left in which was my fault because I didn’t set an appointment. I will buy a car again as well as recommend my friends and family. Thank you Zack for going that extra mile that was awesome. Sorry for keeping you late.
Michelle M14 Jun 2018
Purchased a Subaru Forester from Lava motors and Zack and his team were awesome - very smooth transaction. Very fair price on trade-in. The Subaru I purchased needed a few things and Zack did every one of them - stand up guy. I definitely recommend this dealership, and would absolutely purchase another vehicle from them when the time comes.
Matt Pons12 Jun 2018
Honest and reliable dealer
Hands down best experience ever purchasing a vehicle. We have purchased many vehicles (and campers) and have dealt with many types of sales people. We were just burned by a local dealer (we live near Albany NY). We found one that Zack had for sale and messaged him because it was after business hours. To our surprise that same night Zack called us back. His prices are excellent which is why we were willing to make the drive for this vehicle. We explained our situation to him about just being burned. In the meantime he got another person interested in the same vehicle who wanted to drive from even further than us and offered to pay more then his asking price. To my surprise he gave me first refusal instead of taking the opportunity to make more money. We found two minor things wrong with the vehicle when we got there, he immediately had his mechanic pull it in and fix it on the spot. One item they couldn’t get the part for he gave us cash for the part plus labor even though I was doing it myself. As long as he’s in business he will have us as repeat customers, this was hands down the best dealer experience we’ve ever had and so worth the 2 hr drive. This is coming from a master tech mechanic who has Owned over 40 vehicles. If you want to deal with a non pushy and honest used car dealer, go see Zack at Lava Motors! We honestly can’t say enough good about him and our experience.
Michael Bonner10 Jun 2018
Our response: Thank you very very much for your business it was pleasure and honor doing business with you guys you’re a wonderful family and I’m glad I did business with you thank you for the trust and thank you for the great review please if you need anything anytime you will find us at your service enjoy the jeep and thank you again for everything Sincerely Zack
I needed a replacement truck for work and Zack was the best. He kept an eye out for what I was looking for and found the perfect truck. Zack is easy to work with and most importantly backs up his sales with a commitment to customer satisfaction. He has excellent mechanics on site to handle all repair an preparation needs to make sure that the vehicle is fully road ready before delivery. I would recommend anyone looking for a good valued used vehicle to stop by and see Zack first.
Jim C24 May 2018
We recently purchased a car for our daughter at Lava Motors. We shopped around at several other places, and we ended up back at Lava Motors. We did not find another used car dealer with the selection of quality used cars at a fair price. Zach was very helpful and sincere. Zach was very concerned about our daughter getting a reliable and safe car. He did everything he said he would and more. I recommend Lava Motors to anyone looking for a used car. Great experience!
Matt LeGeyt17 May 2018
Our response: Thank you very very much for your business it was a pleasure dealing with you and doing business with you you’re a great family and i am glad you find the right car for your daughter please if you need anything anytime we are here for you just let us know and again thank you for your trust on us and thank you again for giving us the business we really appreciate it sincerely Zack
My nephew bought a pre owned car and the owner was amazing. When we picked up the car it was an oversight that the promised new tires were not put on the car. When we brought it to their attention it was no problem. They were so kind and attentive to our needs. We would definitely recommend this auto sales place to our friends and family. Thank you Lava's.
Patti Greifzu17 May 2018
Good place to purchase a vehicle
I purchased a 2008 Subaru Tribecca. The owner (Zach) was very nice, not pushy and gave me time to think about my purchase. He understood that purchasing a vehicle was a serious decision that was not to be taken lightly. When I picked up the vehicle it had been detailed inside and out, and I was very satisfied. It would have been nice if it had a full, or even a half tank of gas. However it wasn't too bad, it was just below the half mark. Anyhow, the vehicle has been running great so far. I have had it now for about three months. He even replaced the brakes, for me before I picked it up. I do recommend purchasing a vehicle here. I haven't had the best experiences with my previously owned vehicles that I had purchased in the past. But I have a good feeling about this one. I would come back here for my next vehicle
Selina Lopez16 May 2018
Our response: Thank you very very much for your business we appreciate it and honestly it was great doing business with you and honor sorry for not Filling the tank I don’t know how my guys they didnt pay attention for that but I would make sure to talk to them about it and make sure next time dont happen .thank you for letting me know I really appreciate .I promise you if you would stop by anytime I will fill the tank for you we are really sorry again ,thank you again for everything and thank you for the trust and please if you need anything we are here for you Sincerely Zack
Highly Recommend
The staff was very friendly and helpful. They we not pushy and did not try to sell me something more expensive than i could afford. The buying process was very easy and quick. Lava Motors will definitely be the first place I go to next time I need a vehicle.
keith chauvette12 May 2018
Our response: thank you very much for the business we really appreciate it it was pleasure and honor doing business with you please if you need anything anytime we are here for you thank you again for your trust sincerely Zack
I WOULD TO THANK ZACK AND HIS TEAM FOR MY BMW X5 LAVA MOTOTS is a great place to buy a car. so if you are looking for your next car or suv LAVA MOTORS HIGHLY RECOMMENDED I WOULD LIKE TO THANK PERSONALLY ZACK being a man of his word and treating me like family overall awesome guy
DAYON PONTON08 May 2018
Our response: Thank you very very much it was pleasure doing business with you I’m a glad you’ll found the right car for you and I’m glad you’re happy with us thank you again for everything for the business and for the trust on us and please if you need anything anytime just let us now Sincerely zack
10 Stars **********
My wife and I were in search of a first car for our son. Fortunately for us, a co-worker referred us to Lava Motors. The entire staff Zack, Mo, Dominique, Steve were very professional and went out of their way to make my sons first car (2007 Hyundai Tiburon) buying experience a great one. I can't say enough about Lava Motors, stop in and you will enjoy the same experience as we did. I won't go anywhere else from now on.Thank You Lava Motors!
Gary Bullock07 May 2018
Our response: Thank you very much guys for your business it was honor doing business with you you’re a great family and I am happy you like your new car hope you enjoy it and please if you need anything I need time we are here at your service just let us know sincerely Zack
Great experience!
Zack runs a good business and is very honest and helpful. The buying experience was smooth. Definitely recommend.
Charlie Page03 May 2018
Our response: Thank you very very much for your business it was pleasure And honor doing business with you thank you for your trust on us and please if you need anything anytime we are here to assist you thank you again and enjoy your new car sincerely Zack
Incredible experience!! Zack and all the crew at Lava Motors offed me not only a speedy, but genuinely fun experience purchasing a used car, something I had never experienced before. No sales gimmicks, just honest know-how of cars and the market conditions out there today for used vehicles. Zack! Thank you so much, I'm loving my Audi A3! Hope to buy more vehicles form you in the future and I'll recommend you guys to everyone I know.
Tory Hanna19 Apr 2018
Lava motors. Wow a great place to buy a car. I looked at a volvo s40 on Easter. When i first look at it i said i don't know. Went back and test drive with my daughter's. The car surprised me. Volvos are my favorite cars. My wife said get it. You deserve it. Zack the owner and his staff were the most amazing people i have ever met making a purchase. Words can't explain my experience. Thank you Lava motors. I love my car
Dexter Ettienne Modeste11 Apr 2018
Our response: Thank you thank you very much for your business it was pleasure and honor doing business with you thank you very much for the five stars review thank you for your trust aon us please if you need anything anytime please let us know thank you again and again Sincerly Zack
Lava Motors is by far the best place to buy a used car. The entire staff is professional and honest. Dean the mechanic was excellent. I spoke to him about my concerns and he addressed them immediately. He was upfront about what the car needed and worked with us to get certain repairs done. Dominique was amazing as well. She took care of us and made us feel at home. My wife Tammi and I were treated as we were part of Zack's family everyt time we were there. We love our Subaru and we tell everyone we know to visit Lava Motors. Thank you Zack for the way you do business. You have a lifetime customer. Keep it up and you will go far in life. Thanks bro. We will definitely buy all our vehicles from you.
Jonthan Naudus21 Mar 2018
Our response: Thank you very much for your business it was honor and pleasure to meet you guys and doing business with you please if you need anything just let us know thank you again for everything Sincerely Zack
My experience here was absolutely amazing, and was the best car buying experience I have ever had. Zack and his team made it truly feel as though we were family, as he thoroughly explained all the details to me and my family. The prices are great, and the quality its exceptional. I have recommended this to many friends, and will continue to do so. He is a true genuine business man who is always there for his customers.
Christina W21 Mar 2018
One of Kind!
My 18yr old son purchased his 1st car from Zach and I had a hard time explaining to him that this experience of dealing with a kind, informative and caring individual is not the norm. Zach took care of an issue that came up with the car with no hassle, no attitude and wanted to make sure we were happy with the car. Paperwork process was seamless and fast, everything was ready for us to sign when we got there and we finished in less than 30 minutes. There is no doubt that we will be back again. Thank you very much!
Peter Autunno16 Mar 2018
Our response: Thank you very much for your business and trust it was pleasure doing busniess with you and honor to meet you you are great family please if you need anything anytime just let me know thank you again Sincerely Zack
Just bought a truck here, 5/5 stars The truck is amazing, they cut me a hell of a deal, they did a bunch of extra work on it at no cost to me, the mechanics did a wonderful Job. Zack and his team are SUPER helpful at every step, and are willing to work with you however they can to ensure you can get a vehicle you love. Absolutely will visit again!!!!
Rob Bongiolatti14 Mar 2018
Zack, thank you! Not your normal used car salesman. He is by far the most honest person in this business. I originally agreed to buy a vehicle. Once he did his own personal inspection he found a major issue with the frame. He didn't sell me the car and risk putting not only my safety at risk but my family's as well. He promptly found another replacement and it was an upgrade! Will definitely buy from him again when in the market for another car. If all dealers worked like Zack the industry would have a better reputation. 6 star rating. Thanks!
Mets Rule07 Mar 2018
Fantastic and honest dealership! Great experience, new friends!
Zack, thank you! Not your normal used car salesman. He is by far the most honest person in this business. I originally agreed to buy a vehicle. Once he did his own personal inspection he found a major issue with the frame. He didn't sell me the car and risk putting not only my safety at risk but my family's as well. He promptly found another replacement and it was an upgrade! Will definitely buy from him again when in the market for another car. If all dealers worked like Zack the industry would have a better reputation. 6 star rating. Thanks!
Danny R06 Mar 2018
Our response: Thank you very very much my for your business its pleasure and honor to do busniess with you .you are great family and i am luck and proud to meet people like you ,please if you need anything anytime just let me know i will be alwayes at your service ,thank you for your trust on us and please say hi to the old man . Sincerely Zack
Zach Ezzeddine Lava Motors, L.L.C. 5 River Road, Canton, CT 06019 Dear Zach Ezzeddine, First, I’d like to say thank you! Thanks to you and Dominique for making this car buying experience a pleasure. One thing I always hated doing was shopping for a car. The car industry and especially used car dealers have a well deserved reputation and it isn’t pleasant. I always thought of used car dealers/salesmen as having their own circle in “Dante’s Inferno.” You are by far the exception to this rule. You restored my faith in humanity. To know an honest used car salesman is like owning a unicorn. You are that unicorn in the car business. I appreciate your honesty and professionalism. You found an issue, a serious one, and didn’t sell me the vehicle. To put aside profits over safety is admirable. I sincerely appreciate what you did. You still found a great car for me at an incredible price. When I am in the market again for a car, you will be getting a call from us. I will recommend you to family, friends, and acquaintances alike. After this experience I consider you a friend. Please continue to be that “good guy” in the car business and you will sell many, many cars!
Danny R.05 Mar 2018
Our response: Thank you very much for your busniess it was pleasure and honor for us thank you for your trust you are amazing people please if you need anything anytime just let me know thank you again Sincerely Zack
great place nice people
i call Dominique about a car, for my wife.she was very profesional,when i get there Zack(the owner) make me feel like he knows me for ever,he get me the keys of the car and me and my wife test drive the car,i put some money for them hold the car for me,and they hold it for almost 5 days,these people are amazing,i hope that next time i buy a car they have what i wan becuse they work for they customers and great service
Diego P...23 Feb 2018
Our response: Thank you very very much for your busniess its was pleasure doing busniess with you thank you for your trust and we are glad you are happy and satisfied please if you need anything anytime just let us know Sincerely Zack
I have been searching for a ford f150 for the last couple months until I stumbled across one from lava motors . When I saw the truck it was perfect inside and out, to my liking. The prices all around Zack' s lot are incredibly fair not really negotiable however I nit picked a couple things that concerned me and Zack had no problem to correct fix my concern at his cost . I've owned 3 cars all bran new from dealers first time walking into a used lot you get what you pay for but the difference is Zack will not leave his customers unhappy 30 days from now 90 days he will be there to give you best deal . I have had no Con's against lava motors great place staff to purchase any kind of vehicle for your self. Don't see the vehicle you are looking tell Zack what you want and price range he will find one for you.
Scott Casimiro20 Feb 2018
Great Cars and Great Service
Zack and his team are a cut above. Very courteous and honest. They will tell you the truth about a car even when it does not benefit them. Zack cares more about his reputation than the deal. We got a great car at a fair price and they were fair and easy to work with. Highly recommended.
Don G16 Feb 2018
Our response: Thank you very much for your busniess it was pleasure doing business with you guys and honor to us to meet great people like you .thank you for the trust and we will be always at your service Sincerely Zack
Best service
No one wanted to help me out. Then I met Zack and Dominique. They made what was a painful experience very enjoyable. They went above and beyond to get me into the car I wanted. They kept me informed and answered every question. I picked up my Audi A4 today and couldn't be happier. I have found my new dealer for cars and will be recommending Lava motors to everyone
Sean Howard15 Feb 2018
Our response: Thank you very much for your busniess and glad we made you happy and glad to see you driving the new audi thank you for your trust on us and please if you need anything just let us know Sincerely Zack
My wife and I had a positive experience purchasing a car from Zack for our son who is currently living off campus. Zack was very passionate about both selling the car to us and about exuding a trustworthy mien. One of the things we liked best was the idea that if anything goes wrong with the vehicle, we believe that Zack will stand behind his word to help.
Brian McNaboe14 Feb 2018
Great experience
This was the best buying experience I ever had. Dominique and Zack were awesome. I test drove the car on a Thursday and picked it up that Saturday. I told Zack I might be running late and he was more than happy to wait for me if needed. When he says whatever you need he really means it. Great people and great deals on vehicles. Truly an awesome buying experience. Very honest upfront so there is no need to haggle or anything. They make you feel like family. They call you when they say they will. Next time I know someone looking for a great deal on a vehicle I am recommending them!
Duane Gault11 Feb 2018
Our response: thank you thank you very very much for your business it was pleasure an honor to do business with you ,thank you for your trust on us please if you need anything anytime just let me know Sincerely Zack
Zach and his team at Lava motors are absolutely teriffic to deal with. Bought a car for my son and they made it so easy. Couldn’t be happier giving my business to a local dealer. Anything needing done to the car Dean sorted it out. Would highly recommend Lava for a buying experience and peace of mind. I will definitely use Zach and his crew for any future purchases.
Craig Burley01 Feb 2018
Our response: Thank you very much for your busniess we are honored to have you as customer it was really pleasure to do busniess with you guys and thank you for your trust on us we really appreciated please if you need anything anytime guys just let us know thank you again for everthing Sincerely Zack
BEST PLACE EVER
I absolutely love lava motors, zack is the kindest man ever who really wants to see you in a good car. I promise you, you wont regret buying a car here. Great prices, great people:) much love - Sonia
Sonia Morant23 Jan 2018
Our response: Thank you very much guys for your business its our pleasure doing business with you .enjoy your new car and please if you need anything font hesitate to call us we are here for you .thank you again for everything and thank you for your trust Sincerely Zack
I highly recommend Lava Motors in Canton. Zach and his staff are amazing. The selection of vehicles are second to none.We bought 2 cars The past two months. The process was easy. Zach is honest and professional. He stands behind the quality of his cars. I would not hesitate to return when we buy our next car.
Anna Lasley17 Jan 2018
Our response: thank you very much for your busniess it was pleasure doing busniess with you guys and proud to meet people like you thank you for everything
OUTSTANDING EXPERIENCE BUYING A CAR
Zack and the LAVA MOTORS team found a little beauty, a reasonable and safe truck for my daughter. Zack was amazing to us through the process, not any pressure, just the right kind of matchmaker putting cars with people who need them. I felt confident with doing business with him and his capable and hardworking staff every step of the way. Thank you Zack, I recommend this business to all. Dominique was very helpful and clear throughout the paperwork portion. That was also a big deal to us, thank you!
Margie Glick07 Jan 2018
Our response: Thank you very much for your business it our pleasure and honor to do business with you hope you enjoy your new car and please if you need anything feel free to call me thank you again for everything Sincerely Zack
Beyond Excellent Service
This is an EXCELLENT place to buy a trusted used car. I just woke up and peeked out the front window to see if it was real, or did I imagine that yesterday I got my first car from LAVA Motors in Canton. Thank you Zack! It's true! IThere she is! I got a used 2001 Black Toyota Tacoma. Great looking,and a very safe and reliable car. The buying process was very quick and easy for me and my mom! Zack, Dominique, and the staff who did the detail and emissions and checked it all over were extremely helpful and supportive to us at all times. They helped my mom pay for it with a really good deal. The car looks beautiful and came with a half a tank of gas in it already. Would 10/10 recommend for purchasing a used car! Zack is the best!
Veronica Glick07 Jan 2018
Our response: Thank you very much guys for your business its our pleasure and honor to do business with you .you are amazing family and i am happy i found your pic-up truck you are looking for and i glad you like your truck and you are happy with it .thank you again and again guys for your business and for everything and please if you have any Qustion or you need anything just let me know i will be always at your service Sincerely Zack
BEST CAR BUYING EXPERIENCE EVER !!
As you know, car buying can be a stressful experience....... pushy salesmen, dishonest dealerships, rude customer service...... but not here ! Zach and his staff go above and beyond to make their customers happy. My 16 year old daughter loves her first car . ( 2007 VW Passat ) It was in great condition for a great price. It was near closing time when we purchased it . Zach said to come back the following day and it would be ready to go. When we arrived, the safety check was completed, oil changed, washed and detailed, gassed up, registered, plates on and paperwork completed! A couple signatures and we were on our way. Fantastic experience and will definitely return for another car in the future. Thanks Zach and Dominique !! ??
Shari LaManna21 Nov 2017
Our response: Congrat guys for your car and thank you very much for your business it was pleasure doing busniess with you and honor . Please if you need anything just let us know we are alwayes we will be here for you thank you again for your trust and business and good luck with your new car . Sincerely Zack
Trustworthy dealer
Lava (ZACH) is a no pressure to purchase dealer that does what they say they are going to do. I have never purchased a car from a used car dealer but would definetly purchase from ZACH AGAIN
AJ Govain05 Nov 2017
Our response: thank you very much for your busniess its pleasure for me and my team to do business with you and glad your like your car .thank you for your trust and again it was honor for us to meet and do business with you ,please if you need anything dont hesitate to let us know .thank you from lava team Sincerely Zack
Great Car, Great Price, Great Service!
I was looking for a safe, reasonably priced used car for my kids to drive. Zack listened to what I wanted and helped me find a solid car in my price range. They made the whole process so easy from sales and service to completing the necessary paperwork. Zack and his team treated me like family, were eager to please and made the car buying experience very enjoyable. Best of luck to you guys. Keep up the good work!
Gail Fauci04 Nov 2017
Satisfied Customer
I've been searching for a car for 4 months which was a pain staking process as I knew that the right car was out there. Patience paid off, Zack not only delivered a dream car (04 Audi A4 wagon) but exceptional customer service. His whole staff makes car buying less stressful. Good prices for amazing cars. Don't waste your time looking anywhere else, Lava Motors has it all.
Corey MacLeod02 Nov 2017
Our response: Thank you very very much for your business its honor for me and my team to do business with you guys i am very happy you like your car and our service Thank you again for your trust on us and we promise you we will be always there for you guys if you need anything please don’t hesitate to let us know we will be glad at anytime to assist you ,thank you one more time for your business and good luck with your purchase Sincerely Zack
Lava may be the best place to buy a used car!
We noticed a car online and drove down from Mass to Connecticut to check it out. I was skeptical at first, thinking the price was too good to be true. The car was in great condition with new tires, brakes and converible top. The price was unbelievable too! Zach, the owner, treated us like he was selling the car to family! He went above and beyond to accommodate our needs! Thanks Zack! We love our new car and made a new friend! See you again soon.
John Vieau30 Oct 2017
Our response: thank you very much for your business it was pleasure an honor to do business with you guys i am glad you found the car you love enjoy your Mercedes and thank you again for your business and please if you need anything just let us know have wonderful week Sincerely Zack
Happy, Happy, Happy my wife is! So that makes me Happy!!
My wife needed a safe winter vehicle to drive as she has a yellow Ford Mustang and every year in November this baby goes in the garage, and the winter vehicle she used last year was a 1993 Ford Exployer, it was not safe anymore for her to drive so we donated it to Wheels For Wishes they benefit Make-A-Wish in Connecticut and what they sell it for at an auction goes to the Make a Wish foundation. So now I was on the hunt for a vehicle for her, that was safe and affordable...Her wishes were that she wanted a Yellow Jeep, she loves the color yellow and likes Jeeps, boy I had my mission cut out for me - it almost seemed impossible. Well, guess not, I found it on the internet after 2 months of searching. The dealer was Lava Motors, I immediately went there and looked at it. He just purchased it so the day I saw it, he had only had it for a few days. I took pictures of it, as well as showed her the amazing pictures Zack posted on the internet and showed my wife, she LOVED it! I then brought her there to see it and the rest is history. S O L D... But it does not stop there, Zack Ezzeddine, the owner was amazing, very, very helpful, he is a owner that is not out for the $$, his most important factor as being a owner/salesman, is he wanted us to be 100% happy with the vehicle, no rushing on his part at all, it was in our ball park, so we inspected it - then test drove it, we found a few things that needed fixing, he went above and beyond in fixing them, and detailed the vehicle for us. Again, when we picked it up, he wanted to make sure we were satisfied. We took it home and brought it to a family member who has a business for repairing vehicles, he went through the vehicle and found a few things that needed to be fixed. We brought it back to ZACK and he said he wanted us happy and most important SAFE. So he said we will fix it. Again, his most important factor was to make sure we were SAFE, and happy with his services. All I have to say is, If you go to LAVA Motors,you will be very pleased with him/and his employees, their honesty and service to you as a customer. Thank you Zack my wife is very, very happy, loves her vehicle, and says the yellow color of this jeep brings her much happiness, she is so happy that I found it! You know the saying....Happy Wife, (of 41 years) Happy Life! You and your company are the BEST! Thank you!
Frank Curtin29 Oct 2017
Our response: Thank you very much guys for everything it was pleasure doing busniess with you guys and i am lucky to have customers like you i am very happy you like your jeep and enjoying it you are great family and deserve the best it was really honor for lava motors to do business with you guys thank you again for your busniess and trust have great week
Best experience ever.
To be honest, I hate shopping for used cars because of the characters you have to encounter and high potential of hidden problems. Enter Zack from Lava Motors. Completely opposite experience. This was more like buying a car from you brother or your dad passing it down on to you. I think major car brands should send their people to watch Zack deal with the customers so that they can learn a thing or two and raise the quality of their dealerships customer service. When Zack sold us the car he didn't just take the money and handed the keys, he made sure we are very comfortable with the purchase, he spent his time with us without rushing us to a decision. He was completely open and showed us every bit of the documentation. He made sure the car is safe to drive by installing new pads and rotors, new tires, he did oil and filter using the correct grade of oil (was expensive German synthetic oil in our case - we bought BMW 535xi), he even provided copies of all the receipts for the materials and parts he installed. Amazing experience. One word of advise though - when you come to Lava Motors, be ready to make your decision. He moves cars so fast it might not be there in an hour any more. Thanks Zack, when we need another car we'll be knocking on your door again!
Dmitri Karen25 Oct 2017
Our response: Thank you guys for your business it was pleasure and honor doing business with you hope you enjoy your bmw and please if you need anything just let me know it will be honor to assist you guys thank you again and again for your trust and for your business we are lucky to have customers like you have wonderful evening Sincerely Zack
Quality Vehicles and Excellent Service
Zack and his team are a great group of folks to deal with. I recently purchased a car from Zack. Zack had exactly what I was looking for. I wanted something fun to drive and affordable. My entire experience (ie vehicle history, test drive, inspection, purchase and delivery) was fantastic. My car was detailed and ready to go as promised. At delivery, Zack said to call with any questions and he meant it. I've called Zack after the purchase and he has been very helpful, going above and beyond my expectations. I highly recommend Lava Motors if you want a quality, reasonably priced vehicle.
Cheryl B22 Oct 2017
Our response: thank you very much for your busniess its honor and pleasure doing business with you guys thank you for evething and we are glad we met your expectation enjoy your new car and please if you need anything let us know thank you and have woundefull weekend
Great Experience
I went to Lava Motors after an enthusiastic recommendation from my local car mechanic. From the minute we stepped onto the lot we were pleased. We met Zack- the owner- when he came out to shake our hands and see if he could help us. We had been on the Lava website a few times and had an idea of the cars we wanted to see. We felt no pressure from anyone there, only helpful guidance and answers to our many questions. We test drove a beautiful Volvo XC70 that was immaculate inside and out and I was sold. Of course my SO had to know all about the important stuff and the potential issues the car had. We were informed of the CarFax, the vehicle's history and of the few fixes that had to be taken care of and all of it was done by the next business day! After one more test drive and a thorough play-by-play of the exact work the mechanics had done we paid and left with the car. From the office to the lot everyone was kind and helpful and I am pleased to say "Welcome to the neighborhood Lava!". They are a class act and I highly recommend Lava motors if you are looking for a new-to-you car.
Frances Schroeder21 Oct 2017
Our response: Thank you for your busniess its was pleasure and honor for me to do business with you guys you are great family and we are very happy we met your expectation thank you again and enjoy your volvo guys and please anytime if you need anything just let me know have wonderful weekend Sincerely Zack
Easily the best outcome I've had with any auto-dealer. They're friendly and very helpful. They were heavily involved in finding me a Jeep, which I now drive. Beyond that, the prices are the kind you could only get from family friends. Overall very satisfied with the whole experience.
Geraint Downey19 Oct 2017
Great deals
Zack was a class act. Bought a car this weekend. I decided Friday and was ready next day. He is courteous, confident in the quality of his inventory and has great people working with him. He took care of us and I recommend this place without reservation. Don’t look anywhere else. Lava motors is the place!
Michelle B08 Oct 2017
Our response: Thank you very much for your busniess it was pleasure to do business with you and honor thank you again and again for everthing and please if you want anything please let us know Sincerely Zack
We recently purchased a used car from Lava Motors. Zach and Moe were professional and extremely helpful. They went out of their way to make sure we were happy and provided great service. We would highly recommend them to anyone and will be sure to go back.
Kelly Nilson06 Oct 2017
Our response: thank you guys for your busniess it was pleasure and honor doing business with you please if you need anything anytime please let me know thank you again for everything Sincerely Zack
Lava Motors Review
Wanted to thank Zach and his staff at Lava for finding my daughter a great car. Initially, looked at another vehicle that she liked that was sold. He found us another car in 3 days that was even a better car and a better deal. We were very pleased with our purchase. Thanks again.
Alan Hanson02 Oct 2017
Our response: We all thank you for your business you are great family and it was pleasure and honor doing busniess with you guys thank you again for everything
Zack and his team are outstanding. This was by far the most relaxing car buying experience I've ever had. They offer great vehicles and stand behind what they sell. Definitely recommend Lava Motors!
Matthew Potter28 Sep 2017
Our response: thank you very much for your business it was pleasure doing business with you please if you need anything just let me know thank you again Sincerely Zack
I was looking for a while for jeep and then i saw an add for jeep wrangler at cargurus i sent an email within a mint i had respond back i went there and the service was great friendly atmosphere great people to do business with thank you everyone at lava motors i will highly recommend lava motors
Chriss Hugens23 Sep 2017
Great Service
Zach was extremely helpful and made the purchase process smooth and easy. He made sure the vehicle was properly serviced before delivery and I am very happy with my experience.
Michael Nicoletti20 Sep 2017
Our response: Thank you for your business it was honor for lava motors to have you as customer thank you again and again Sincerely Zack
I was passing by..i see a subaru i..i went to check it ..its so clean ...they are really professional...they know how to make customer happy and satisfied.. if u want a good car with professional service check lava motors...
Sally Thomas07 Sep 2017
Our response: Thank you very much for your business it honor to do business with you Sincerely Zack
I was looking online for 2010 jeep... the chat team helped me online took my information..next hour i got a phone call back..i went there the jeep is almost new ..the owner showed us the carfax went to test drive the car...its almost brand new...im s happy customer i recommend doing business with lava
Elizabeth Bush07 Sep 2017
Our response: Thank you very very much for your business it was pleasure doing business with you guys Sincerely Zack
Im so about buying cars..i searched on line for the past weeks to purchase a new car for my son ... im glad i did business with lava motor...i went there to check on one of the cars ..it was almost new...the owner was professional... he explained about all the car details... he did the safety check and the emission.next day we picked up the car...i recommend this to others...thank u lava motors
Mary Thompson07 Sep 2017
Our response: It was pleasure doing business with you guys and we are honored to meet you and doing busniess with you thank you Sincerely Zack
pristine service from start to finish
coming from someone who has had multiple experiences in the automotive industry with a family background in the service field I can personally attest to the attention to detail that lava motors and the owner zack has for each and every one of his clients. I had originally visited his place of business looking at a specific vehicle but after conversation with zack he steered me in proper direction of a car that personally fit my needs top to bottom. whereas most salesmen are just looking to close out that deal zack had my best interests in mind and made it evident, giving me a stress and worry-free experience from start to finish. if you're looking for an affordable, mechanically sound, brand-new quality used car seriously look no further than lava motors and zack personally, you will not be disappointed. and just as a testimony to his attention to detail, before i drove off the line with my fantastic new car he put in all new brake lights, waxed and buffed the hood, and made sure everything was secure around the car. I will definitely be back, thanks to zack and everyone at lava motors in canton, CT!
Dennis Hauser11 Aug 2017
Our response: Thank you very much for your business you are great customers and we are honored at lava motors to do business with you guys Sincerely Zack
Great Cars and Outstanding Owner and staff
Purchased a car from this dealer. Owner Zack is a stand up guy that stands behind his car. Quality cars in the lot and he has the best prices. No need to haggle cars are priced to sell with a warranty. Will buy again Highly recommend
Chris Sellberg08 Aug 2017
Our response: Thank you for your business you are great family and it honor for us to do business with you thank you Sincerely Zack
Recently bought a 2008 Jeep Grand Cherokee from Lava Motors in Canton, CT and was very impressed by the service. Zack went above and beyond to make sure everything was in perfect condition before handing over the keys. I would definitely recommend anyone looking for a new car to stop by and take a look.
Kyrsten J. Valentine16 Mar 2017
If you're looking for a reasonably priced and reliable used vehicle, I urge you to strongly consider Lava Motors. Their service, from answering my questions about the vehicle to the day of purchase was excellent. I spoke with Zack (owner) over the phone before flying from Baltimore to Canton. He then held the car for me even while other buyers showed interest. Zack is passionate about his dealership/garage and stands behind the quality of everything they do. The staff's honesty and professionalism are nothing but confidence inspiring. I truly believe Lava Motors exemplifies how used car dealerships should operate. You will not go wrong by working with this team!
Benjamin Pearce08 Mar 2017